ROLE DESCRIPTION

The Creative Content Producer is an integral member of the Principal Communications team and a partner to the team’s agencies of record. On behalf of Pivotal, and its suite of brands, they will manage productions of large and small-scale creative content to ensure flawless execution. The Creative Content Producer is accountable for authoring project approaches to best achieve creative and strategic vision in support of media relations and principal social media channels. The producer will manage project timelines, deliverables, and the day-to-day production of creative assets. 

ROLE RESPONSIBILITIES

Works cross functionally with the social, media, and writing teams to ensure the production flow of creative content from ideation, production, reviews, and final asset delivery.

Project Management:

• Manages creative talent and vendors in the design and production of established creative services projects in a timely and cost-efficient way.
• Primary point of contact for internal partners and collaborators.
• Collaborate in the development of project approach (creative briefs) and creative objectives involving all relevant stakeholders and ensuring project feasibility and timeliness.
• Manage multiple production timelines to ensure proper delivery of assets based on editorial calendar using tools like AirTable.
• Ensures that all creative materials are of high quality and aligns with visual and messaging guidelines.
• Gather accurate metrics from social/media leads on content performance across digital platforms to help shape future content creation.
• On-site support for creative and digital team members during principal productions and trips.
• Responsible for in-house content edits including light photo & video editing.
• Author project plans, scope, timeline, budget, results; coordinate with and manage vendors; identify and solve potential project pitfalls; support internal communication, attendance & participation in planning meetings; internal tracking and reporting of project statuses, support for execution of vendor contracts, etc.
• Manage scope with internal partners and, as appropriate, define change orders, documentation of direction/design change, cross checking deliverables and scope adherence.
• Support team in planning team meetings and keeping notes.
• Establish and maintain relationships with third parties/vendors. Establish ongoing talent review and acquisition for upcoming initiatives and projects.

Operations:

• Work closely with legal teams on necessary forms and contracts for creative projects. Gather necessary appearance/media release forms when appropriate. Work with legal to make updates as necessary.
• Ongoing development of process definition and documentation for the Creative Team.
• Work closely with SMO and Executive Business Partners in creating assets for internal meetings.
• Ensure all quality control practices are implemented per project/process: naming conventions, document distribution and management, etc.
• Reconcile expense reports for Creative Manager.
• Other duties assigned by Creative Managers.

Digital Asset Management:

• Manage Getty Customs Solutions and Collections Access relationship to support shoots and license photos from wire services.
• In partnership with external partners, manage all principal assets in digital asset management (DAM) system.
• Maintains file structure, metadata, and “all-up” subject matter expert of the DAM.

SKILLS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The requirements listed below are representative of the knowledge, skills, and/or behavior required to be successful in this role.

• Translates creative concepts into actionable project plans that deliver on goals while building trusting relationships with respect and humility to drive impact.
• Manages projects with multiple stakeholders and vendors, using resources responsibly, managing risk, and complying with relevant policies.
• Communicates effectively in both written and verbal formats providing high level of service to internal and external partners.
• Champions development of team by providing compassionate actionable feedback, encouraging others to grow and thrive.
• Demonstrates subtlety and tact in stressful situations, building trust and focusing on solution-oriented outcomes.
• Maintains confidentiality and works effectively with executives by practicing stewardship and responsible management of sensitive information.
• Brings an agile, creative and adaptive mentality to find innovative solutions to problems and encourages collaboration with the team.
• Demonstrates enthusiasm and creativity while inspiring motivation and fostering strong relationships with teammates and vendors, especially in high-pressure environments.

QUALIFICATIONS

• Agency and/or in-house production experience.
• 3-6 years’ experience producing a wide variety of creative projects ranging from social media campaigns, experiences, branded creative, media, research, strategy, naming, identity design, environmental design, video, animation, illustration, web, photography, and more.
• PC and Mac savvy.
• Deep knowledge of all MS suite applications, namely Excel, Word, OneNote, Teams, PPT.
• Extensive and current experience in the standard project planning tools such as MS Project, Airtable, Smartsheet, Basecamp, FastTrack, Excel, etc.
• Fluent in digital brainstorm & collaboration tools such as Mural, Loom, Google slides, Dropbox Paper and more.
• Comfortable using Adobe tools such as in Photoshop, Lightroom, InDesign, Illustrator, Premier.
• Knowledgeable in all current social media platforms.

Base annual compensation range for this role is from $123,900 - $130,800. This is a full-time hybrid position located in Kirkland, WA.

Benefits include medical, dental, vision, life, long-term disability and long-term care insurance, fertility benefit, backup caregiving solution, 144 hours of vacation, 96 hours of sick leave, 401k, HSA, FSA, discretionary annual target performance bonus and more.