Value-Added Services Manager

Job Summary

The Solution Sales & Value-Added Services Manager is responsible for driving solution-based selling, enhancing technical expertise in key market segments, and fostering collaboration across sales, operations, and procurement. This role is critical in enabling customers to accelerate performance and increase value by delivering innovative, high-quality, and cost-effective solutions. The ideal candidate will lead strategic initiatives to expand the value-added services portfolio, coach sales teams on consultative selling, and establish partnerships with subcontractors to enhance capabilities.

Job Description

Strategic Growth & Leadership

Develop and execute long-term, profitable growth strategies for near-net shapes (NNS) and value-added services, ensuring alignment with our purpose to accelerate customer performance. Lead the integration of solution selling principles, equipping teams to deliver consultative, value-driven sales. Identify and develop high-potential customers in collaboration with the Outside Sales team, utilizing Salesforce campaigns to track progress and engagement. Target large OEMs, Tier 1s, Tier 2s, and key focus accounts across multiple market segments, including defense (non-aero), automotive, data center, switchgear/power distribution, medical, and aerospace. Build and mentor high-performing sales and leadership teams focused on solution-driven customer success. Contribute to business planning at the senior management level to develop sales and market strategies. Prepare sales forecasts and establish targets in areas such as product mix, sales volume, market share, and business development.

Customer & Product Strategy

Identify customer challenges and develop tailored solutions that enhance efficiency, reduce costs, and increase value. Work closely with regional and district sales teams, procurement, and operations to drive seamless execution. Provide manufacturing expertise in equipment, tooling, programming, technical support, product quality, industry intelligence, shop rates, capacity, segments, bottlenecks, and vendor development. Strengthen relationships with customers by delivering innovative solutions that optimize performance. Provide technical presentations to explain products and services to customers. Develop pricing and discount strategies to maximize sales revenue. Plan for product modifications to meet consumer demands and help clients solve problems with product usage.

Operational Excellence & Process Optimization

Identify and engage subcontractors to expand value-added service capabilities, ensuring quality and efficiency. Partner with procurement to secure competitive outsourcing options and streamline supply chain processes. Lead scrap reduction initiatives and process improvements to enhance efficiency and profitability. Ensure safety, compliance, quality, and Lean manufacturing principles are embedded in all value-added operations. Make recommendations to improve manufacturing processes. Secure orders, guarantee product standards, and ensure timely product delivery.

Minimum Requirements:

2+ years of sales management experience. 5+ years of experience in industrial or value-added sales. Strong technical sales skills and ability to work in a cross-functional team environment. Proven ability to engage and communicate effectively with internal stakeholders and customers.

Preferred Qualifications:

Bachelor's degree in Engineering, Metallurgy, or a related technical field. Experience in metallurgical sales and/or metal fabrication processes (e.g., water jet cutting, CNC machining, laser cutting, press brakes). 2+ years of experience managing value-added sales teams or service programs. Experience working with Salesforce or similar CRM platforms. Understanding of contract management and business development principles. Ability to liaise with senior executives to align sales strategies with corporate objectives.

The above is intended to describe the general content of and requirement for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

This position has been identified as“safety sensitive”by thyssenkrupp under applicable laws.  Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Job Compensation

$116,000/year (based on experience) + bonus incentive compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.