We are looking for an experienced Manager, Deal Desk to lead our small team, which supports a global salesforce. In this role, you will be pivotal in driving revenue growth at Sisense by managing and further building out a world-class deal desk operation. You will be responsible for building the strategic direction, implementing new and scalable processes and tools, and fostering a culture of excellence within the team. You will take ownership of advising our sales and customer success organizations on deal structures and pricing, as well as orchestrating our deal approval structures.
You will build close alignment with partner orgs including sales, CS, finance, and business systems. This will entail contributing to longer-term strategies as well as near-term deliverables, providing ongoing guidance to help the sales organization achieve its revenue targets.
Responsibilities:
- Lead the Deal Desk team, providing guidance and coaching to develop the skills of our Deal Desk Analysts and foster innovation on the team.
- Become a subject matter expert for Sisense’s pricing models and SKUs to assist our global Sales and CS teams with deal structuring and quoting support, and to support revenue generation that aligns with our company’s financial goals.
- Partner with multiple groups, such as Sales, Legal, Accounting, Customer Care, etc. to facilitate the deal process.
- Conduct recurring meetings with cross-functional teams including Accounts Receivable and Legal to align Deal Desk efforts with overall business objectives and improve current processes.
- Utilize data to identify areas of improvement, inform solutions, execute initiatives, and communicate results. Refine performance targets and metrics for the Deal Desk team and track progress against goals.
- Conduct monthly and quarterly booking reviews to ensure accuracy.
- Monitor the Deal Desk Slack channel and maintain Deal Desk resource page.
- Provide sales training and enablement of quoting, pricing, and processes.
- Act as a point of escalation for deal-related matters: Be a trusted advisor to the Sales team, collaborating on pricing and commercial terms for non-standard transactions.
What You Bring to the Table:
- High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment
- Attention-to-detail and accuracy
- 3+ years experience in a RevOps or Deal Desk role within a high-volume SaaS Sales organization with 1+ years people management experience
- Understanding of software revenue recognition
- Strong communication skills and attention to detail while multitasking
- Advanced proficiency in Salesforce.com, DealHub CPQ a bonus
About Sisense:
Sisense stands as a beacon of light in the embedded analytics landscape, recognized globally for pioneering solutions that infuse intelligence into every facet of business. As we continue on our journey and explore the vast opportunities of the API economy, we’re positioning ourselves for unprecedented growth.
Our vision is bold and transformative: a future where analytics and insights underpin every decision, every process, and every interaction. Our team, an amalgamation of diverse perspectives and unique skills, is our secret weapon. At Sisense, we foster a culture of innovation, collaboration, and inclusivity, powering our relentless drive to redefine what’s possible in the world of analytics.
Join us in this ambitious journey. This position offers more than a job; it’s a chance to reshape the industry, redefine the future of analytics, and be a part of a team that’s pushing boundaries. Let’s shape the future of analytics together.
**USA Only
For roles in the US, Applicants must be authorized to work in the US as we are unable to provide employer sponsorship at this time.
CO Posting: The base pay range for candidates located in Colorado is $120,000-$150,000 (/yr). The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to market location, internal equity, job-related knowledge, experience and training, education, skill sets, and other business and organizational needs. A bonus, equity, commissions, and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This position may be considered a promotional opportunity. The disclosed salary range represents an estimate of the base compensation for candidates who can or will be located in Colorado. This range may vary with respect to candidates whose primary work location is outside those jurisdictions.
NYC and CA Posting: The base pay range for candidates located in New York City and California is $120,000-$150,000 (/yr). The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to market location, internal equity, job-related knowledge, experience and training, education, skill sets, and other business and organizational needs.The disclosed salary range represents an estimate of the base compensation for candidates who can or will be located in New York City or California. This range may vary with respect to candidates whose primary work location is outside those jurisdictions.