Account Supervisor

Translation

NY, LA

# Who We Are

We are an award-winning independent creative agency that aspires to be the most culturally-influential company in the world. We help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do. 

We are an entrepreneurial business – not a traditional “ad agency.” That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. We’re unapologetically ambitious! 

We are looking for an Account Supervisor to join Translation!

# What You’ll Do

• Support assigned accounts with the primary goal being strong client partnerships in pursuit of achieving set objectives
• Be a trusted partner across all internal departments to help us develop impactful and ground-breaking ideas and work
• Drive internal and external communications (written, virtual, in person) across assigned account/s in a clear, comprehensive and concise manner
• Make certain the agency’s presentation support materials are consistent with clients’ expectations and internal standard of the agency’s quality
• Be alert and aware of opportunities to grow existing accounts or opportunities outside of the agency that might be a good fit for Translation
• Effectively manage the client management aspects of executing approved ideas/tactics in partnership with internal creative and production partners
• Manage and grow account executive and assistant account executives on the account/s, teaching the effective ways of supporting the agency team and client partners
• Anticipate and address potential internal or client relationship issues, managing up to leaders across the business and organization
• Remain informed on our clients business and their respective industries; be conversant in their key issues, competitive situation, industry trends, and be a source of that expertise internally 
• Support the financial management of account/s understanding/managing out of pocket billings and P&L as it relates to specific account scopes of work

# Knowledge, Skills and Abilities

• Be a model example of adherence to agency process and ensure the team you work with and lead follows 
• Contribute to a working environment that encourages and supports a positive mindset about the work as well as the client and agency staff that is involved
• Encourage and demonstrate unity and empathy behind your decision making
• Respond to pressures of work volume and time requirements in a way that is consistent, appropriate and positive for both you and the agency long-term
• Possess and deliver excellent written and verbal communication skills, demonstrating the ability to present thoughts clearly, accurately, and succinctly
• Demonstrate, evangelize, and live the mission and values of the company 
• Incorporate the passion, excitement, and experience of one’s MINOR in relevant ways that inform the quality and output of the agency’s deliverables
• Possess and encourage high degrees of initiative, drive, energy, accountability, creativity, and maturity
• Possess superior scope/budget stewardship, time management, organization, and prioritization skills
• Have the proven ability to work in a robust and agile environment, while consistently paying attention to accuracy and quality of work
• Demonstrated ability to find new ways to retain and grow client relationships beyond the core scope

# Minimum Qualifications

• Minimum 4 years experience
• LA or NY based for hybrid in-office role (3 days a week)
• Production experience with large scale initiatives 

# Preferred Qualifications

• Telecom or service category experience 
• Sports and/or music focused creative experience
• Experience with talent-prominent creative
• 4 year college degree
• Digitally savvy, Google-suite proficient 
• Ability to travel to meet with clients and/or be part of productions 

About UnitedMasters, Inc. 

UnitedMasters, Inc., composed of Translation and UnitedMasters and STASHED is a minority-owned marketing and technology company empowering brands and artists to forge authentic connections with audiences at scale through a unique mix of actionable insights, technology, and storytelling. UnitedMasters has over 1.5 million artists on its platform and is growing rapidly. Brands like Diageo, Ally, and ESPN come to UnitedMasters to partner with these artists and play a role in moving culture forward. In the past year, UnitedMasters subscribers have grown rapidly. With $170M raised to date and valued at $550M, UnitedMasters is backed by Andreessen Horowitz, Apple, Alphabet (aka Google), and Disney amongst others. Over the last year, UnitedMasters artists have used our platform to land sync deals with major brands including the NBA, ESPN, Overtime Elite, Bose, Warner Brother Studios and in the NBA video game 2k. These deals give them additional money for their work and increase their exposure.

Salary Hiring Range: $85,000-$105,000

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.  We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. 

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted.  If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range above is for the NY/CA markets.  As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.