Senior Manager

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

We are seeking a highly skilled and motivated Medical Content IT Product Owner to support our Veeva Vault Medical platform. Prodouct Owner will be self-motivated and passionate about medical content evolution and proacticely seek advancement in this space that drives efficiencies, compliance, and automation. This role will be critical in ensuring effective implementation, integration, governance, and performance of Veeva Vault MedComs. The Product Owner will partner with cross-functional teams, including Medical, Commercial, and IT, to drive efficiency and innovation within the platform to support our medical communications and content management needs.

Key Responsibilities

• Own and articulate the product vision, strategy, and multi‑release roadmap for Veeva Vault MedComms and adjacent Medical content capabilities, to enable efficiencies in Medical content lifecycle.
• Champion education and visibility across the Medical Content domain, enabling collaborative alignment that shapes the roadmap and drives higher customer engagement and satisfaction.
• Deliver innovative solutions, leveraging Ai and automation,  to increase speed of content delivery, in a compliant manner
• Pilot and scale proven prototypes and use cases
• Lead product discovery with Medical/MI stakeholders and field users; translate insights into epics, user stories, and acceptance criteria
• Partner with Commecial content teams to make space for cross-domain solutions that have high benefit impact for both Commercial and Medical content
• Apply Agile ways of working to rapidly prototype solution ideas to validate applicability and feasibility
• Prioritize and groom the backlog to balance regulatory compliance, business value, risk, and technical feasibility; run effective PI/iteration planning in partnership with Delivery.
• Define product OKRs and KPIs (e.g., content cycle time, global‑to‑local reuse, adoption, search efficacy, field‑medical engagement) and manage to outcomes.
• Ensure validated delivery (CSV/SDLC): author change controls, oversee test evidence, and lead release governance for triannual Vault updates and interim changes.
• Coordinate incident, problem, and demand management; drive RCA and preventive actions with vendors (e.g., Veeva) and internal teams.
• Partner with Solution Architecture on reference designs and integrations (e.g., Veeva CRM, Medical Information portals such as PhactMI/MIO, analytics/visualization, taxonomy services).
• Steward content data model and metadata/taxonomy standards (scientific statements, references) to enable global consistency and reuse.
• Champion change management and enablement (communications, training, release notes), accelerating adoption and continuous improvement.
• Manage vendor relationships, SOWs/licensing inputs, and contribute to budgeting/forecasting for product areas.
• Understand content componentization and development of capabilities that set up foundational content to enable AI and automation in.

Qualifications & Experience
 

Desired Experience

• Commercialization (Commercial + Medical) domain & digital capability solutions experience.
• 8+ years experience in Product management and/or technical product evolution
• Understanding of content management and ability to define processes that span the content lifecycle.
• Excellent collaboration and communication skills, with the ability to build strong partnerships.
• Proactive, self-accountable, and takes initiative in identifying opportunities and forming projects to achieve those goals.
• Ability to clearly articulate and translate technical elements in business terms, and vice versa.
• Demonstrated ability to communicate, influence and partner with senior leaders.
• Ability to lead the analysis of complex business needs and translate them into deployable technology solutions by developing/owning/managing the solution architecture & design of the same.
• Ability to scan technical landscape for cutting-edge technology solutions and be able to recommend the best solution for the digital capability area including pros/cons, technical, functional, organizational fit, and facilitating risk assessments.
• Strong stakeholder leadership across Medical Affairs, Medical Information, Field Medical, Compliance/QA, Architecture, and Engineering; excellent communication skills.
• Data‑driven mindset with experience instrumenting and reporting product KPIs and using insights to guide iteration.
• Working knowledge of Veeva Vault and Veeva platforms. Hands-on configuration experience with Veeva systems and content authoring tools

Other Experience

• Multiple implementations of digital capabilities in commercialization domain, with hands-on configuration experience.
• Working knowledge of different software-development lifecycle methodologies like AGILE etc.
• Demonstrated ability to support a dynamic culture of innovation and continuous improvement. Working knowledge of AL/ML technologies to drive automation.
• Potential to develop into an internally and externally recognized thought-leader in the field of IT Architecture & Solution Design for Content Capabilities.

Required Qualifications

• 7+ years in product management or platform ownership in life sciences, with deep experience in content management for Medical Affairs/Medical Information.
• Hands‑on experience with Veeva Vault (preferably MedComms), including workflows, lifecycles, roles/permissions, metadata, and content governance.
• Proven ability to define product strategy, build outcome‑oriented roadmaps, and manage prioritized backlogs (epics, stories, acceptance criteria).
• Experience integrating AI capabilities (enhance content authoring, search, tagging, or workflow automation) into content management platforms or medical information systems.
• Capable of working cooperatively across boundaries and within a matrix to achieve results.
• Ability to deliver complex, highly integrated systems to one or multiple geographies and business units.
• Demonstrates strong presentation and influencing skills with key partners across functions/regions.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Princeton - NJ - US: $135,320 - $163,976

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1595140 : Senior Manager, Medical Content Product Owner – MedComms Vault