Full-Time
Account Manager
Confirmed live in the last 24 hours
Sign In Enterprise
11-50 employees
Cloud-based visitor and identity management solutions
Junior, Mid
Charlotte, NC, USA + 1 more
More locations: St. Petersburg, FL, USA
Hybrid role requiring 3 days a week in the office.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- BA/BS degree in Business Administration, Sales or relevant field
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- This position may require occasional travel.
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Liaise with cross-functional internal teams (including Customer Success, Marketing, and Product departments) to improve the entire customer experience
- Assist with challenging client requests or issue escalations as needed
Sign In Enterprise specializes in visitor management solutions that operate in the cloud-based software market. Their software helps organizations manage visitors, employees, and contractors across various locations, catering to sectors like corporate offices, manufacturing plants, and educational institutions. The software provides real-time analytics and customizable features, allowing businesses to enhance security, ensure compliance, and improve workplace experiences. Unlike many competitors, Sign In Enterprise focuses on reducing risk and empowering users through tailored solutions. Their goal is to optimize operations for modern organizations while generating revenue through a subscription-based model that allows for scalability and exceptional customer service.
Company Stage
Series A
Total Funding
$13M
Headquarters
Saint Petersburg, Florida
Founded
2015
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- The company's advanced cloud-based solutions are revolutionizing workplace management, making it an attractive place for tech-savvy professionals.
- Exceptional customer service and a focus on client retention provide a stable and supportive work environment.
- The ability to work on innovative solutions that enhance security and compliance can be highly rewarding for employees.
What critics are saying
- The competitive landscape of cloud-based visitor management solutions requires continuous innovation to stay ahead.
- Reliance on a subscription-based model means that economic downturns could impact client renewals and revenue.
What makes Sign In Enterprise unique
- Sign In Enterprise's focus on real-time analytics and customizable features allows businesses to tailor the software to their specific needs, setting them apart from competitors.
- Their emphasis on reducing risk and enhancing security through innovative solutions makes them a preferred choice for organizations with stringent compliance requirements.
- The subscription-based model ensures a steady revenue stream and scalability, unlike competitors who may rely on one-time sales or less flexible pricing structures.
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