App Supervisor

APP, Supervisor - General Internal Medicine - Full Time

The Supervisor, Advanced Practice Providers supervises advanced practice providers (APPs) (i.e., Advanced Registered Nurse Practitioners, Physician Assistants etc.). Key responsibilities of this position include, but are not limited to, onboarding and mentorship of new staff, development, review, and implementation of unit specific competencies, and annual evaluations.This role also works directly with staff, administration, medical directors, and other relevant stakeholders to assure appropriate utilization of all APPs. The Supervisor, Advanced Practice Providers provides advocacy to all APPs and integrates current knowledge of professional issues, trends in health care and technological advances into scope of practice. This position participates in the collection of research data and quality improvement of patient care within the acute and outpatient care areas.

JOB FUNCTIONS

• Along with the Division Chief and/or physician delegate, the Supervisor will be responsible for oversight ofhealthcare delivery provided by General Internal Medicine (GIM) APPs.

• Identify APP learning needs and provide or, collaboratively with physician leaders, develop learning experiences to meet those needs.

• Assess APPs clinical performance and productivity regularly and report findings to the Division Chief.

• Complete the annual APP evaluation, provide feedback and offer counsel to all GIM APPs.

• In accordance with UHealth policy and with input from clinic leaders, evaluate and approve or deny time off for all APPs.

• Participate in the recruitment of GIM APPs.

• Ambulatory setting ONLY

• DEA license optional to fill prescription and controlled substances.

• On average a total of [16-20] patient visits per day 

• Be available to provide on-call telephone coverage after business hours (5pm to 9am)/weekends 

• (all day/night Saturday and Sunday) when necessary

• Performs other duties as assigned by the Chief and/or clinic Medical Director

• Experience with Medicare Advantage (65+) patient population preferred

• Completion of Medicare annual wellness exam documentation preferred

• Knowledge of HEDIS Quality Care Gaps - review and closure preferred

• Knowledge of Hierarchical Condition Category (HCC) – review and recertification preferred

• Physical presence required at all GIM sites 

• Conducts or participates in multidisciplinary rounds and ensures appropriate and quality care for patients.

• Serves as a liaison and advocate between the APP and hospital leadership, department heads, and collaborating physicians.

• Assist APPs in clinical integration upon hire and throughout time of employment.

• Identifies APP learning needs and provides learning experiences to meet those needs. Integrates and informs APP of current knowledge of professional issues, trends in health care and technological advances into APPs scope of practice. 

• Coordinates assignments of preceptors to advanced practice providers.Provides coordination of APP students with university liaisons.

• Identifies opportunities and challenges to promote full scope of practice in the advance practice model. 

• Ensures and coordinates standardization of advanced practice processes between patient care services and collaborative teams.

• Ensures compliance with regulatory and maintains credentialing, competencies, and professional standards for all APPs in the service line.

• Provides coordination of coverage during weekdays and weekends between satellites, hospitals, and outpatient area.

• Engages and empowers staff by sharing decision-making, delegating, providing choice and fostering autonomy and adaptability. Leads and supports APP staff during periods of transition; communicates purpose and empowers staff to embrace change.

• Contributes to the design, development and implementation of strategic and operational initiatives. Leads staff during the implementation and evaluation of new initiatives at the unit, division and department level.

•  Prioritizes competing demands while integrating strategic plan into daily operations. 

• Recruits, hires, and facilitates training and orientation. Manages, recognizes, and rewards performance. Provides ongoing formal and informal performance feedback. 

• Collects data for patient and program evaluation and participates in quality assessment and improvement/patient experience activities.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.  Ensures employees are trained on the controls within the function and onUniversity policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

• Master’s degree in relevant field

Certification and Licensing:

• Valid Florida Licensure in relevant field 

• Board Certification

• BLS certification

• ACLS certification

Experience:

• Minimum 5 years of relevant experience
• 2+ years of recent experience in primary care required

Knowledge, Skills, and Attitudes:

• Ability to communicate effectively in both oral and written form

• Ability to maintain effective interpersonal relationships

• Ability to exercise sound judgement in making critical decisions

• Ability to effectively plan, delegate and/or supervise the work of others

• Ability to lead, motivate, develop, and train others

• Proficiency in computer software (i.e., Microsoft Office)

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