Full-Time
Confirmed live in the last 24 hours
Automates customer interactions with AI solutions
$140.4k - $193.1k/yr
Junior, Mid
Palo Alto, CA, USA
Primary location of USA - CA - Palo Alto; no remote work options mentioned.
Uniphore specializes in conversational AI solutions that automate and enhance customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses improve their customer service operations, reduce costs, and enhance service quality. Uniphore's solutions integrate with existing customer service systems, using AI to automate routine tasks and provide real-time insights into customer interactions. This approach not only boosts the efficiency of customer service agents but also allows for more personalized and timely responses to customers. Unlike many competitors, Uniphore has a strong presence in the financial services sector, serving notable clients like BNP Paribas Wealth Management and PNB MetLife. The company's goal is to help businesses leverage AI for better customer engagement and operational efficiency, generating revenue through a subscription-based model that allows clients to scale their usage as needed.
Company Size
501-1,000
Company Stage
Series E
Total Funding
$608.7M
Headquarters
Palo Alto, California
Founded
2008
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401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Holidays
Stock Options
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Headshot Company recently partnered with Uniphore to provide an instant delivery headshot booth on their stand at the Call & Contact Centre Expo at ExCel London.
(ビジネスワイヤ) -- エンタープライズAIのグローバル・リーダーであるユニフォアは、業界をリードする2社のデータ企業、ActionIQとInfoworksを買収することを発表しました。これにより、ユニフォアのAI対応製品が大幅に拡充され、包括的なエンド・ツー・エンドのエンタープライズAIプラット
Uniphore, the global leader in Enterprise AI, today announced it is acquiring two industry-leading data powerhouses, ActionIQ and Infoworks, which significantly expands its AI-powered offerings.
Uniphore also announced transformational partnerships with Interaction Insight, CompuCom SAS and most recently, a partnership with Konecta, one of the world's leading business transformation experts.