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Product Support Technician
Confirmed live in the last 24 hours
Locations
Nuneaton, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Previous experience working within a maintenance team in the manufacturing sector
  • You will have some commercial mechanical or maintenance experience
  • You will have the ability to work alone and work methodically to fault find
  • Energy, enthusiasm, commitment and a can-do flexible attitude
  • Ability to learn quickly and think independently
  • Be available to be on a callout rota
  • Previous experience using a CMMS system
  • Desirable; Knowledge of PLCs, conveyors, sensors, pneumatics, and belts, IPAF training, MHE training, background in refrigeration maintenance
  • Desirable: Time served apprentice or equivalent in electrical/mechanical discipline. 18th edition wiring regulations
Responsibilities
  • Complete planned preventative maintenance (PPM) on plant and equipment
  • Record completed PPMs within the maintenance manual and CMMS system
  • Identify any defects that arise whilst completing the PPMs and undertake rectifications, including recording of actions taken within the maintenance manual and CMMS system
  • Breakdown response
  • Continually provide reactive support when required, to a high standard and within given timescale
  • Supervise contractors ensuring works are completed in accordance with specification. Report any issues with contractors to maintenance manager
  • Comply with all Health and Safety requirements of the site at all times
  • Be available on call for any emergency issues on a rota basis
  • Work proactively to manage task volumes in conjunction with the Tech Support Lead, providing regular updates on task status
  • Identify problems with plant including efficiency and determine rectification measures
  • Support with operational projects on an ad hoc basis
  • Equipment you will be responsible for will include; conveying systems with label applicators scanners, Thermoforming equipment, refrigeration plant (CO2), hi-speed roller doors, dock levellers, lighting, plumbing, access control, MHE and other electrical equipment, racking, comfort cooling, waste compactors and waste conveyors
  • Observe and react to on-site BMS system such as meter readings and any set point changes
  • Provide regular feedback to maintenance lead on defects, outstanding issues and PPM on a regular basis
  • Flag low stock levels to ensure inventory stays within min-max levels using our CMMS system
  • Ensure the team are regularly checking and replacing any pick to light buttons for production
Hello Fresh

10,001+ employees

Food & meal kit delivery service
Company Overview
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
Benefits
  • Competitive Salary & 401k
  • Generous Parental leave & Flexible PTO
  • Health, vision, & dental insurance
  • 75% discount on HelloFresh Subscription
  • Snacks, coffee, & catered lunches
  • Company sponsored outings
Company Core Values
  • Speed & Agility
  • Data Drivenness
  • Learning Never Stops
  • Egoless Environment
  • Relentless Prioritisation
  • Customer Centricity
  • Long-Term Orientation
  • Come as you are