Product Support Technician
Confirmed live in the last 24 hours
Locations
Nuneaton, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
- Previous experience working within a maintenance team in the manufacturing sector
- You will have some commercial mechanical or maintenance experience
- You will have the ability to work alone and work methodically to fault find
- Energy, enthusiasm, commitment and a can-do flexible attitude
- Ability to learn quickly and think independently
- Be available to be on a callout rota
- Previous experience using a CMMS system
- Desirable; Knowledge of PLCs, conveyors, sensors, pneumatics, and belts, IPAF training, MHE training, background in refrigeration maintenance
- Desirable: Time served apprentice or equivalent in electrical/mechanical discipline. 18th edition wiring regulations
Responsibilities
- Complete planned preventative maintenance (PPM) on plant and equipment
- Record completed PPMs within the maintenance manual and CMMS system
- Identify any defects that arise whilst completing the PPMs and undertake rectifications, including recording of actions taken within the maintenance manual and CMMS system
- Breakdown response
- Continually provide reactive support when required, to a high standard and within given timescale
- Supervise contractors ensuring works are completed in accordance with specification. Report any issues with contractors to maintenance manager
- Comply with all Health and Safety requirements of the site at all times
- Be available on call for any emergency issues on a rota basis
- Work proactively to manage task volumes in conjunction with the Tech Support Lead, providing regular updates on task status
- Identify problems with plant including efficiency and determine rectification measures
- Support with operational projects on an ad hoc basis
- Equipment you will be responsible for will include; conveying systems with label applicators scanners, Thermoforming equipment, refrigeration plant (CO2), hi-speed roller doors, dock levellers, lighting, plumbing, access control, MHE and other electrical equipment, racking, comfort cooling, waste compactors and waste conveyors
- Observe and react to on-site BMS system such as meter readings and any set point changes
- Provide regular feedback to maintenance lead on defects, outstanding issues and PPM on a regular basis
- Flag low stock levels to ensure inventory stays within min-max levels using our CMMS system
- Ensure the team are regularly checking and replacing any pick to light buttons for production
Food & meal kit delivery service
Company Overview
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
Benefits
- Competitive Salary & 401k
- Generous Parental leave & Flexible PTO
- Health, vision, & dental insurance
- 75% discount on HelloFresh Subscription
- Snacks, coffee, & catered lunches
- Company sponsored outings
Company Core Values
- Speed & Agility
- Data Drivenness
- Learning Never Stops
- Egoless Environment
- Relentless Prioritisation
- Customer Centricity
- Long-Term Orientation
- Come as you are