People Operations Specialist/Generalist
Posted on 7/19/2023
INACTIVE
Accessible, affordable credit-building and financial wellness platform
Company Overview
Kikoff, a personal finance platform, stands out for its commitment to making credit-building accessible and affordable, with a $0 fee, 0% interest, and no credit pull approach. The company's rapid growth and top-rated mobile app demonstrate its competitive edge, while its successful $42 million funding round underscores industry confidence in its mission. Testimonials from users highlight Kikoff's effectiveness in improving credit scores in a short period, indicating the company's tangible impact on financial wellness.
Fintech
Company Stage
Series B
Total Funding
$54.5M
Founded
2019
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 60%1 year growth
↑ 70%2 year growth
↑ 215%Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
Communications
Human Resources Information System (HRIS)
CategoriesNew
People & HR
Requirements
- Competitive academic or extracurricular achievement, e.g. a degree from a selective school or strong college athletics
- Minimum of 2 years of experience in management consulting or People Operations at a tech company or startup. Proven experience in onboarding, payroll management, and benefits administration. Prior experience owning and implementing a more mature onboarding experience is a big plus
- Proficiency with data analysis in spreadsheets (pivot tables, index match functions) and HRIS systems
- Demonstrated ability to make objective, data-backed decisions, avoiding emotional biases
- Strong analytical and problem-solving skills with a demonstrated ability to turn data into actionable insights
- Excellent written and verbal communication skills, ability to actively listen and interact with employees at all levels
- Experience in planning or chairing social activities- Strong sense of optimism and understanding of human psychology and the impact drivers in a work setting
- High ethical standards and integrity, ensuring confidentiality and privacy in all HR matters
- Ability to thrive in a fast-paced, rapidly-changing environment
Responsibilities
- Onboarding & Offboarding: Design and implement onboarding processes for new hires, ensuring a seamless and positive introduction to our culture and operations. Onboarding is a critical juncture that shapes perspectives and sets expectations; this will be a primary responsibility of this position to ensure we're building a bigger and better ramp for new team members to "snowball" down and launch their Kikoff journey from. Manage the offboarding process to ensure a smooth transition for departing employees
- Benefits & Compensation: Administer employee benefits programs, ensuring timely enrollments and addressing employee queries. Manage a compensation structure, benchmarking against industry standards and best practices
- Payroll: Partner with a PEO to oversee payroll processes, ensuring accurate and timely processing, and compliance with tax and other regulatory requirements
- Performance Management: Design and manage performance review cycles. Train managers on performance evaluation techniques and best practices. Analyze performance data to identify trends and areas for improvement
- Compliance & Reporting: Prepare and manage all HR-related compliance reports. Keep abreast of the latest labor law changes and ensure the company remains compliant, especially as we surpass the 100 employee milestone
- Organizational Structure: Partner with hiring managers to develop and maintain an effective job structure, including creating and updating job descriptions, job grading, and role hierarchies
- Employee Relations: Address any HR-related concerns or disputes, fostering a positive work environment and promoting our company culture
- Training & Development: Collaborate with department leaders to identify training needs and facilitate relevant training and development programs
- HR Analytics: Collect, analyze, and present HR metrics to inform decision-making. Offer strategic insights based on HR analytics, advocating for data-backed solutions
- Employee Engagement: Design and implement initiatives to gauge and improve employee morale, satisfaction, and retention
- Diversity & Inclusion: Promote and integrate diversity and inclusion best practices into our company culture and recruitment processes
- Office Manager: As someone who owns the employee experience, you'll wear a