People Operations Specialist/Generalist
Posted on 7/19/2023

51-200 employees

Accessible, affordable credit-building and financial wellness platform
Company Overview
Kikoff, a personal finance platform, stands out for its commitment to making credit-building accessible and affordable, with a $0 fee, 0% interest, and no credit pull approach. The company's rapid growth and top-rated mobile app demonstrate its competitive edge, while its successful $42 million funding round underscores industry confidence in its mission. Testimonials from users highlight Kikoff's effectiveness in improving credit scores in a short period, indicating the company's tangible impact on financial wellness.

Company Stage

Series B

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

San Francisco, CA, USA
Experience Level
Desired Skills
Data Analysis
Human Resources Information System (HRIS)
People & HR
  • Competitive academic or extracurricular achievement, e.g. a degree from a selective school or strong college athletics
  • Minimum of 2 years of experience in management consulting or People Operations at a tech company or startup. Proven experience in onboarding, payroll management, and benefits administration. Prior experience owning and implementing a more mature onboarding experience is a big plus
  • Proficiency with data analysis in spreadsheets (pivot tables, index match functions) and HRIS systems
  • Demonstrated ability to make objective, data-backed decisions, avoiding emotional biases
  • Strong analytical and problem-solving skills with a demonstrated ability to turn data into actionable insights
  • Excellent written and verbal communication skills, ability to actively listen and interact with employees at all levels
  • Experience in planning or chairing social activities- Strong sense of optimism and understanding of human psychology and the impact drivers in a work setting
  • High ethical standards and integrity, ensuring confidentiality and privacy in all HR matters
  • Ability to thrive in a fast-paced, rapidly-changing environment
  • Onboarding & Offboarding: Design and implement onboarding processes for new hires, ensuring a seamless and positive introduction to our culture and operations. Onboarding is a critical juncture that shapes perspectives and sets expectations; this will be a primary responsibility of this position to ensure we're building a bigger and better ramp for new team members to "snowball" down and launch their Kikoff journey from. Manage the offboarding process to ensure a smooth transition for departing employees
  • Benefits & Compensation: Administer employee benefits programs, ensuring timely enrollments and addressing employee queries. Manage a compensation structure, benchmarking against industry standards and best practices
  • Payroll: Partner with a PEO to oversee payroll processes, ensuring accurate and timely processing, and compliance with tax and other regulatory requirements
  • Performance Management: Design and manage performance review cycles. Train managers on performance evaluation techniques and best practices. Analyze performance data to identify trends and areas for improvement
  • Compliance & Reporting: Prepare and manage all HR-related compliance reports. Keep abreast of the latest labor law changes and ensure the company remains compliant, especially as we surpass the 100 employee milestone
  • Organizational Structure: Partner with hiring managers to develop and maintain an effective job structure, including creating and updating job descriptions, job grading, and role hierarchies
  • Employee Relations: Address any HR-related concerns or disputes, fostering a positive work environment and promoting our company culture
  • Training & Development: Collaborate with department leaders to identify training needs and facilitate relevant training and development programs
  • HR Analytics: Collect, analyze, and present HR metrics to inform decision-making. Offer strategic insights based on HR analytics, advocating for data-backed solutions
  • Employee Engagement: Design and implement initiatives to gauge and improve employee morale, satisfaction, and retention
  • Diversity & Inclusion: Promote and integrate diversity and inclusion best practices into our company culture and recruitment processes
  • Office Manager: As someone who owns the employee experience, you'll wear a