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Engagement Manager
Dfir & Osd
Posted on 12/2/2022
New York, NY, USA
Experience Level
Desired Skills
  • Supervising team members assigned to an incident
  • Ensuring such efforts as validation, monitoring, containment, log analysis, system forensic analysis and reporting
  • Building and maintaining the relationship with the client, client's counsel and other third parties involved and to ensure the engagement's objectives and expectations are met and executed successfully as documented in the statements of work
  • Supporting and providing direction to a team of security professionals that are responsible for such activities as monitoring, assessing, and reporting
  • Ensuring the needs of the Forensics team has the information and evidential artifacts required to perform their work
  • Leveraging strong verbal and written communication skills to ensure all parties involved in an incident situation receive timely and accurate information
  • Sourcing and coordination of third parties to assist in the incident
  • Monitoring the situation for changes in the client's expectations
  • Fielding questions from the client relating to the case that may require responses from others such as adjusters, attorneys, public relations professionals, and others
  • Assisting the Client with inquiries from third parties related to the Client
  • Ensuring software tools are deployed completely and in a timely situation, as well as ensuring those tools are removed in a timely fashion
  • Ability to collect and verify technical information relating to a client's computing environment
  • Ability to oversee and coordinate a team ranging from 1-10 professionals
  • Ability to ensure that meetings are properly scheduled and conducted
  • Ability to facilitate productive conversations amongst the parties involved in an incident situation
  • Ability to negotiate with unknown third parties towards a successful outcome in a cyber extortion situation, when needed
  • Ability to ensure that extortion payments are made with compliance with company policies, insurance policies, regulations, laws and other legal advice. Additionally, these payments are made following the processes and procedures set forth by SecurityScorecard
  • Ability to communicate effectively verbally and in written form, including ensuring the right information goes to the right parties
  • An understanding of the legal process that is required for an incident situation
  • Ability to work with law enforcement properly and effectively, as well as maintain a positive and productive relationship with law enforcement agencies
  • Ability to learn and modify process, actions and behaviors as situations change and as the incident climate changes
  • Ability to make own travel arrangements if the travel is required
  • Ability to keep track of hours, costs and other relevant information required of an incident
  • Ability to properly record time, document incident details and report on status

501-1,000 employees

Predictive cybersecurity platform
Company Overview
SecurityScoreCard's mission is to make the world a safer place by transforming the way organizations understand, mitigate, and communicate cybersecurity risk to their boards, employees, and vendors.
  • Health benefits
  • Education stipend
  • Unlimited PTO
  • Parental leave
  • 401K
  • Stock options
  • Referral bonuses
  • Remote work available
Company Core Values
  • Solutions Focused
  • Customer Obsessed
  • One Scorecard
  • Resilient
  • Embody #SecurityDNA