Full-Time

Russian Speaking Account Representative

Confirmed live in the last 24 hours

Shamrock Trading

Shamrock Trading

501-1,000 employees

Provides transportation, finance, and technology services

Fintech

Junior, Mid, Senior

Overland Park, KS, USA

Required Skills
Communications
Customer Service
Requirements
  • Bachelor’s degree in business administration, finance or related field preferred
  • Effective verbal, written and interpersonal communication skills
  • Problem-solving and conflict-resolution skills
  • Detail orientated with analytical and technical skills
  • Proficient in Microsoft Office and data entry
  • Demonstrated ability to meet deadlines
  • Experience in the financial industry a plus
  • Language skills with fluency in English and Russian
Responsibilities
  • Provide exceptional customer service for financial clients
  • Regularly update account information to maintain customer records
  • Prepare product or service reports by collecting and analyzing customer information
  • Maintain financial accounts by processing customer adjustments
  • Provide daily funding and handle collections for assigned customers
  • Perform risk assessments and ensure that procedures are in place and followed to minimize risk
  • Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Answer product and service questions; suggest information about other products and services
  • Other duties as assigned

Shamrock Trading Corporation offers a range of transportation, finance, and technology services through its family of brands, including trucking software and fuel/maintenance savings programs for trucking companies. The company focuses on freight brokerage, managed transportation, factoring, trade finance, and customized funding solutions for exporters.

Company Stage

N/A

Total Funding

N/A

Headquarters

Overland Park, Kansas

Founded

1986

Growth & Insights
Headcount

6 month growth

6%

1 year growth

18%

2 year growth

40%

Benefits

Medical and Insurance Benefits

401(k) and ESOP Retirement Plans

Work Life Balance Program

Wellness Program

Employee Assistance Program

Flexible Spending Accounts

Referral Bonuses

Local Discounts