Full-Time

Associate Manager

IT, Network Infrastructure

Posted on 11/21/2024

Meijer

Meijer

10,001+ employees

Operates supercenters for groceries and household goods

Consumer Goods

Junior, Mid

Grand Rapids, MI, USA

Category
Network Administration
IT & Security
Required Skills
Agile
Requirements
  • Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering or related discipline or equivalent work experience and technical training is required
  • Must have a minimum of 1 - 3 years of experience working in a networking role
  • Demonstrating leadership skills and possessing a track record of managing technical staff (cross-functional experience highly desirable)
  • Familiarity managing budgets and understanding impact of financial decisions to P&L
  • Fundamental knowledge of networking and network platforms, including Cisco, Juniper, Palo Alto, F5, Fortinet, and DDI
  • Experience in the retail industry or in a production/service environment is preferred
  • Demonstrated ability to build and develop teams
  • Demonstrated strong abilities in relationship management
  • Exposure to a wide variety of software project management methodologies and frameworks with a deep understanding of agile development methodologies
  • Demonstrated ability to manage multidiscipline, high-performance work teams and development groups
  • Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals
  • Developed efficient and effective solutions to diverse and complex business problems
Responsibilities
  • Leads the team using Agile methodology to optimize operational efficiency
  • Guiding the team toward continuous improvement in ITSM governance to meet SLAs while identifying patterns for ticket reduction through automation
  • Responsible for defining the policies and procedures of the team to prioritize projects, manage activities, monitor and respond to network events, coordinate outage resolutions, improve network performance, and ensure network availability across all network platforms
  • Lead the response to network issues by troubleshooting and coordinating with team to ensure timely resolution
  • Responsible for talent development, including active coaching to support team member’s technical and functional skills and career growth
  • Oversee continuous monitoring of network platforms to swiftly identify and address issues
  • Develops resourcing strategies, allocating budget, staff (on-site, offshore, & vendor), tools and specialized support necessary for cost-effective implementation and successful customer rollout
  • Develops and maintains a technology roadmap that supports business objectives
  • Ensure delivery of business value including strategy for support and participation in on-call rotation
  • Manages relationships with business partners and external vendors to ensure optimal performance and drive resolution of issues
  • Assesses project viability and recommends strategies and tactics to satisfy customer needs. Manages the execution and delivery of projects
  • Provides direction to project teams and integrates activities with other IT functions to ensure successful implementation and support of project efforts
  • Facilitates the removal of agile train blockers and impediments
  • Ensure the effective use of network management platforms to identify, determine root causes, and correlate events related to network outages
  • Monitors and reports to IT and user/customer management on the status of multiple, concurrent project efforts
  • Responsible for team member staffing and selection
  • This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required

Meijer operates in the retail sector, focusing on providing a wide range of food and household products. The company uses a supercenter format that combines grocery and general merchandise, allowing customers to find everything from fresh produce to clothing in one location. This one-stop shopping experience attracts a diverse clientele, including budget-conscious shoppers. Meijer differentiates itself from competitors through its competitive pricing and unique private label brands, which offer exclusive products. The company is also dedicated to community involvement and sustainability, enhancing its brand image and customer loyalty. Meijer's goal is to create a positive work environment for its employees, referred to as Team Members, ensuring they are treated with respect and motivated to deliver excellent customer service.

Company Stage

Seed

Total Funding

$26.3M

Headquarters

Grand Rapids, Michigan

Founded

N/A

Growth & Insights
Headcount

6 month growth

5%

1 year growth

5%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Meijer's expansion into new markets, such as the potential entry into Pittsburgh, indicates growth opportunities and job creation.
  • The launch of new private label products, like school supplies, can attract budget-conscious shoppers and increase profitability.
  • Meijer's community initiatives, such as the $250K donation to the Industrial Sewing and Innovation Center, strengthen its reputation and customer loyalty.

What critics are saying

  • Expansion into new markets like Pittsburgh could face logistical and competitive challenges, impacting profitability.
  • The retail sector's competitive nature requires Meijer to continuously innovate and adapt to changing consumer preferences to maintain its market position.

What makes Meijer unique

  • Meijer's supercenter format offers a one-stop shopping experience, combining groceries and general merchandise under one roof, which sets it apart from specialized retailers.
  • The company's strong focus on community involvement and sustainability initiatives enhances its brand image and customer loyalty, distinguishing it from competitors.
  • Meijer's commitment to employee welfare, as evidenced by its recognition as a Best Place to Work for Disability Inclusion, underscores its dedication to creating a positive work environment.

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