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Full-Time

Continuous Improvement Leader

Posted on 7/15/2024

Shipt

Shipt

5,001-10,000 employees

App-based grocery and essentials delivery service

Consumer Goods

Compensation Overview

$50.4k - $122.1kAnnually

Senior, Expert

Birmingham, AL, USA

Category
Quality Control & Compliance
Operations & Logistics
Required Skills
Management
Data Analysis
Requirements
  • 5+ years experience in leadership and/or management roles in an operations environment
  • Ability to learn new processes quickly and challenge process gaps in real time
  • Confident in data analysis and able to derive meaningful insights from large amounts of data
  • Experience in creating and maintaining clear process documentation
  • Ability to translate technical information and data insights to non-technical audiences
  • Familiarity with Lean/Six Sigma principles
  • Willingness to travel 10-25% of the time, potentially increasing to 50%
Responsibilities
  • Drive strategy and support implementation of new processes and app changes
  • Implement and maintain feedback loops and audit programs
  • Address issues alongside process changes
  • Grow the continuous improvement culture at Shipt
  • Facilitate stakeholder management, project management, performance reporting, and data analysis

Shipt provides a user-friendly app for personal shopping and delivery, offering a wide range of product categories including fresh foods and household essentials. The platform utilizes real-time communication for preferences and substitutions and operates in over 5,000 U.S. cities.

Company Stage

Series B

Total Funding

$65.3M

Headquarters

Birmingham, null

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Shipt's special membership program for college students can attract a younger demographic, potentially leading to long-term customer loyalty.
  • The company's various partnerships and community-focused initiatives, such as the Magic City Mentorship Program, enhance its brand reputation and social impact.
  • Shipt's investment in driver rewards through Upside can improve driver satisfaction and retention.

What critics are saying

  • The competitive landscape of same-day delivery services is intense, with major players like Amazon and Instacart posing significant threats.
  • Frequent changes in executive leadership, as seen with the departure of Rina Hurst to Walmart GoLocal, can lead to strategic instability.

What makes Shipt unique

  • Shipt's acceptance of SNAP EBT payments for major retailers like Meijer and Target sets it apart by catering to low-income and food-insecure populations.
  • The launch of the Innovation Lab and LadderUp initiative demonstrates Shipt's commitment to supporting small retailers and fostering innovation.
  • Shipt's partnerships with organizations like Feeding America and Blue Cross Blue Shield of Michigan highlight its focus on addressing food insecurity and health disparities.
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