POSITION DESCRIPTION: 

Provide detailed technical support for peripheral products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.

POSITION RESPONSIBILITIES:

• Provide clinical and technical support as well as education to Medtronic customers in the area of PAD treatment

• Receive direction from the Sales Reps and District Managers on cases and physicians that require technical support and expertise

• Educate and provide information regarding clinical results and the clinical efficacy of our full bag portfolio

• Support regional sales strategy; work with sales representatives and managers to achieve business plans. This may include inventory support, technical case support, and compliant market development activities. Strong direction should be provided by the sales representative and the district manager

• Demonstrate flexibility in scheduling to be able to provide last minute technical case support where the organization or customers require it

• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices

• Support all BU activities including but not limited to; training, PO collection and inventory management

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• H.S. Degree and 6+ years

 OR

• Associate degree and 4+ years 

 OR     

• Bachelor’s degree with 2+ years of experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science or computing OR 2 years of military experience with honorable discharge.

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Thorough working knowledge of medical terminology, medical procedures and the medical device industry

• Excellent customer service skills

• Excellent interpersonal, written and verbal communication skills

• Effectively build and maintain positive relationships with peers and colleagues across organizational levels

• Strong project management skills and experience coordinating programs

• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

• Strong work ethic in accomplishing objectives of the position

• Expertise with Microsoft Outlook, Excel, Word and PowerPoint 

PHYSICAL JOB REQUIREMENTS: 

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee is regularly required to be independently mobile.  The employee is also required to interact with a computer and communicate with peers and co-workers

• Ability to travel domestically over 50% by automobile, plane or other forms of transportation

• Lifting/carrying 20 pounds 

• Sit/stand walk 6-8 hours day 

• Operate moving vehicle

• Must have a valid driver’s license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application

ENVIRONMENTAL EXPOSURES: 

• Must be able to wear all required personal protective equipment (PPE)

• Ability to work in Cath Labs  and achieve vendor credentialing