Program Assistant

Job Description

The SCSEP Program Assistant will provide administrative support, assist with participant enrollment and orientation, track participant progress, and ensure the overall smooth operation of the SCSEP program. This role is also responsible for administrative support for MCOA and effective management of the office. This role will provide support and guidance to older adults in association with MCOA. 

Essential Functions 

• Assist with the recruitment, intake, and eligibility verification process for SCSEP participants 

• Schedule and confirm appointments for program participants, and supervisors.  

• Prepare event materials for in-services, orientation, and recertifications. 

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 

• Greet visitors and handle their inquiries and direct them to the appropriate people according to their needs. 

• Manage and update paper and electronic records of program activities  

• Advocate for the needs of older adults and raise awareness of available resources in MCOA.  

• Perform additional duties as assigned for MCOA. 

Competencies, Knowledge, Skills and Abilities 

• Effective oral and written communication 

• Strong organizational and communication skills 

• Ability to maintain effective working relationships and develop partnerships 

• Ability to adapt quickly and excellent problem-solving skills 

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, etc.) 

Qualifications

• High School diploma or equivalent required; associate’s degree or higher in human services, public administration or a related field; relevant experience may substitute for education 

• 2-3 years or more of experience in workforce development, social services and working with older adults 

• Experience in program administration, or office management is preferred 

Additional Information

TO APPLY: Interested candidates must submit a resume.

Hourly Rate: $21.63 - $23.08/hour

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx