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Full-Time

Devops Analyst

Store System Applications

Posted on 5/21/2024

Hot Topic

Hot Topic

10,001+ employees

Retailer of pop culture-inspired fashion merchandise

Consumer Goods

Compensation Overview

$75.2k - $80kAnnually

Mid

City of Industry, CA, USA

Category
DevOps & Infrastructure
Server Administration
DevOps Engineering
Required Skills
PowerShell
Agile
Git
Quality Assurance (QA)
JIRA
Jenkins
SCRUM
Confluence
Development Operations (DevOps)
Requirements
  • A minimum of 3+ years of practical experience with retail store systems implementation, retail experience is a must.
  • A bachelor's degree in computer sciences or related field.
  • Experience utilizing patch management software, such as Symantec Altiris or SCCM & MDM.
  • Experience with scripting languages such as PowerShell, Batch, VBScript, etc.
  • Experience automating and streamlining build, test, and deployment phases for continuous integration
  • Experience in Agile/SCRUM enterprise-scale software development, including working with GiT, JIRA, Confluence, etc.
  • Experience administering automated build environments such as Jenkins and Hudson
  • Knowledge and hands-on experience in CI/CD design and automation to facilitate continuous delivery and deployment
  • Experience configuring and deploying logging and monitoring services.
  • Comprehensive knowledge or technical exposure on store point of sale peripherals like a receipt printer, Pinpad, point of sale systems.
  • Flexibility working after hours during planned POS application deployments.
  • Comprehensive knowledge with Microsoft Windows imaging/snapshot, backup recovery procedures, WAN,MS Access report, Adobe Creative Suite, mobile device management.
  • Demonstrate a comprehensive understanding of one or more core business concepts in the following areas: Merchandising, Planning, and Store Operations.
  • Demonstrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly; desires to deliver first-class services.
  • Demonstrates strong communication skills, including working in a team environment, giving honest, direct feedback, and is a solid verbal and written communicator.
  • Meets deadlines, prioritize appropriately, copes well with change, and maintains composure under pressure.
  • Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.
Responsibilities
  • Deploy and support custom code and script as necessary to update and maintain POS application systems.
  • Facilitate the QA process / Environments for product development teams while remaining flexible to individual team needs.
  • Interact with development teams to help implement optimized and re-usable functional test automation/QA processes.
  • Maintain the release plan for the QA portion of the Continuous Integration pipeline.
  • Maintain store systems environments/applications are performing internal audits, and participating in external audits.
  • Knowledge and experience with QA/Automation tools and networking tools support the technical QA processes involved with POS systems & peripherals
  • Identifies escalation situations and escalates them timely and accurately.
  • Serves as an initial point of contact on team support and stores systems technical issues.
  • Coordinates issue resolution with other support areas, as required.
  • Calls software and hardware vendors to request service regarding defective products.
  • Cross trains Helpdesk analysts with updated procedures and troubleshooting guidelines.
  • Collaborate with other team members and stakeholders

Hot Topic offers a diverse range of officially licensed pop culture merchandise, including fashion apparel, collectibles, and accessories, featuring merchandise from various bands and characters. The product line showcases a unique blend of fashion and fandom, catering to a wide audience of enthusiasts.

Company Stage

N/A

Total Funding

N/A

Headquarters

City of Industry, California

Founded

1989

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

10%
INACTIVE