Full-Time
Product Manager
Internal Systems
Confirmed live in the last 24 hours
Lucid Software
1,001-5,000 employees
Visual collaboration tools for teams
No salary listed
Junior
Salt Lake City, UT, USA
- Excellent communication skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
- Ability to focus on details and technicalities while simultaneously retaining a comprehensive vision of the big picture
- Track record of improving core business metrics, especially in SaaS
- Track record of managing core business systems at scale
- 1+ years of hands-on experience with integrations for internal and business systems. For example, ERP, CRM, custom applications, Marketo, and billing & payment systems (Netsuite, Salesforce, etc.).
- Familiarity with agile methodologies and tools (Jira, Confluence, etc.)
- Experience in: Email Marketing, Data Migrations, CRM, AWS, etc.
- Act as the technical subject matter expert for all things related to internal and business systems
- General knowledge and understanding of compliance requirements for PII and other sensitive financial/non-financial data
- Demonstrated ability to be resourceful and innovative
- Working with internal business partners and external vendors to deliver solutions that bring value to our billing and payments ecosystem
- Plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
- Perform qualitative and quantitative research to discover feature ideas and validate them before development
- Partner with engineering and business systems teams to help guide billing and payments solutions
- Partner with internal business partners in Marketing, Accounting, Finance, Sales and Revenue Operations to ensure solutions meet stakeholder needs
- Generalize solutions to work across many platforms and geographies while still meeting the needs of customers
- Collaborate with project leaders to build trusted relationships by understanding their perspectives and issues
- Work closely with and lead cross functional teams to manage multiple priorities and projects
- Communicate with leadership regarding status, risks, and recommendations for current projects
- Experience with large data migration, subscriptions management, and email marketing
- Experience implementing the PLG and Enterprise sales motions, which includes both self-serve and sales assisted SaaS subscriptions
- Experience with IT Sox
- Experience with Recurly, Netsuite, Salesforce, Marketo, and Avalara
Lucid provides a suite of tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart for creating diagrams, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are designed to facilitate collaboration, especially for remote teams, allowing them to work together as if they were in the same room. Lucid serves a wide range of clients, including 99% of Fortune 500 companies, and operates on a subscription-based model with various pricing tiers to meet different organizational needs. The company's goal is to simplify complexity, enabling teams to gain clarity and understanding to move forward effectively.
Company Size
1,001-5,000
Company Stage
Series D
Total Funding
$166.1M
Headquarters
South Jordan, Utah
Founded
2010
Simplify's Take
What believers are saying
- Lucid's integration with Microsoft 365 and Slack boosts user adoption and retention.
- The rise of hybrid work models increases demand for Lucid's remote collaboration tools.
- Lucid's subscription model provides steady revenue and upselling opportunities.
What critics are saying
- Emerging competitors offering similar features at lower prices could erode Lucid's market share.
- Data privacy concerns in EMEA may impact Lucid's expansion if compliance standards tighten.
- Economic instability could reduce IT budgets, affecting Lucid's subscription renewals.
What makes Lucid Software unique
- Lucid serves 99% of Fortune 500 companies, showcasing strong enterprise sector presence.
- Lucid's AI-driven features enhance collaboration, setting it apart in the visual collaboration market.
- Lucid's global data residency program supports regional compliance, attracting international clients.
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Growth & Insights and Company News
6 month growth
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↑ 0%SOUTH JORDAN, Utah, March 12, 2025 /PRNewswire/ -- For the sixth year in a row, Lucid Software has secured its place among the top applications worldwide in Okta's Businesses at Work 2025 Report. Maintaining its position at No. 12 on the overall most popular apps list, the report also confirms Lucid as the most used visual collaboration platform by the Fortune 500, the No. 3 fastest growing app within Fortune 500 companies and the No. 10 fastest growing app for startups."A decade ago, visual collaboration was a relatively unexplored concept in enterprise environments. Teams relied on static documents, emails, and siloed tools to communicate ideas," said Dave Grow, CEO at Lucid Software
Utah's largest business networking organization shares its annual ranked list of the fastest growing companies in the state. SALT LAKE CITY, Oct. 2, 2024 /PRNewswire/ -- MountainWest Capital Network (MWCN) recognized Pure Healthcare who took the No. 1 spot at the 30th annual 2024 Utah 100 awards event. First presented in 1994, the Utah 100 is MWCN's yearly list of the fastest-growing companies in the state. "Pure Healthcare's patient-focused mission has been essential to their incredibly fast growth as more people benefit from affordable, quality care through its network of providers," said Chris Badger, chair of the MWCN Utah 100 committee
AMSTERDAM, Sept. 10, 2024 /PRNewswire/ -- Lucid Software , the leader in visual collaboration software, today announced the launch of its global data residency in the EMEA region. Hosted by Amazon Web Services (AWS), this strategic expansion marks a significant milestone in Lucid's mission to enhance team collaboration while further strengthening data security across the EMEA region."The launch of Lucid's improved global data residency program in EMEA reaffirms our dedication to supporting the unique needs of our local customers as they navigate local compliance standards" said Roderick de Greef, VP of Sales, EMEA. "By providing a robust data residency solution, we enable organisations across the region to collaborate with peace of mind knowing their document data remains secure and within their region. Team collaboration should be both seamless and secure, and Lucid is committed to making that possible."Similar to Lucid's recent global data residency launch in Australia, Lucid's enterprise customers can now control where document data in the Lucid Suite is securely stored by selecting the region that helps meet their data residence obligations, as well as regional data and compliance requirements. Lucid's full catalogue of integrations work in all data regions along with its developer platform and external API to improve product performance and reduced latency.Since Lucid's physical expansion to Europe in 2018, the company has seen consistent growth and increasing interest from customers in establishing a global data residency program
SOUTH JORDAN, Utah and RESTON, Va., Aug. 29, 2024 /PRNewswire/ -- Lucid Software , the leader in visual collaboration software and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that Carahsoft has added Lucid's Enterprise and FedRAMP® Authorized offerings to its GSA (General Services Administration) Schedule enabling Federal, State and Local Government agencies to easily leverage Lucid's intelligent diagramming, virtual whiteboard and cloud visualization products to further enhance secure collaboration and drive innovation."Lucid's addition to Carahsoft's GSA Schedule contract underscores our commitment to supporting Public Sector agencies as they look to digitally transform their operations," said Chris Weber, Head of Public Sector at Lucid Software. "This contract is a significant step for Lucid, allowing agencies to streamline the procurement process so they can quickly and efficiently access our solutions to align, collaborate and plan mission-critical initiatives more securely."The Lucid Visual Collaboration Suite is an innovative cloud-based solution that elevates team collaboration in the Public Sector through virtual whiteboarding with Lucidspark and intelligent diagramming with Lucidchart as they ideate, plan and execute mission critical initiatives. Teams looking to understand their cloud environments can do so through cloud visualization with Lucidscale. Lucid serves Government agencies across all 50 U.S. states, supporting digital transformation by enabling teams to streamline collaboration and align more efficiently on a secure visual platform."To meet the mandatory security standards for cloud procurement, our Government customers depend on FedRAMP authorization to access secure and compliant services," said Drew Scherer, Program Manager for FedRAMP Initiatives at Carahsoft
SOUTH JORDAN, Utah, Aug. 6, 2024 /PRNewswire/ -- Lucid Software , the leader in visual collaboration software, has once again been named to the Forbes 2024 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures. This marks Lucid Software's impressive fifth consecutive appearance on the list."We are truly honored to be included on the Cloud 100 list for the fifth year in a row," said Dave Grow, CEO of Lucid Software. "The recognition is a testament to how effective collaboration is essential to a company's success and how much of an impact Lucid has in sparking creativity across 70+ million users globally while also driving efficiency and alignment. With the Lucid Visual Collaboration Suite, global teams are empowered to effortlessly connect, engage and successfully execute their goals with the most intelligent and comprehensive collaboration platform available."Lucid's inclusion on the Cloud 100 highlights significant momentum over the past year, including the roll out of several AI enhancements built upon its patent-backed intelligent platform to uplevel team collaboration. This includes advanced diagram generation in Lucidchart, enriched mind maps in Lucidspark with Collaborative AI and a Microsoft 365 Copilot plugin to summarize and streamline workflows