Administrative Assistant

Innovative Basement Authority, A Groundworks Company, is seeking a talented Production Administrative Assistant to join their team in Minneapolis, MN!

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.    

Job Responsibilities:

• Provide administrative support for timekeeping

• Create weekly job packs

• Create and close purchase orders

• Ensure office equipment is in working order to include scheduling maintenance

• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.

• Setting and confirming install dates

• Mailing customer information packets

• Following up with customers on a variety of issues

• Updates customer records for accuracy

What is required to join our team as a Production Administrative Assistant:

• High School Degree/GED

• 1-2 years Administrative Assistant experience preferred

• Previous call center or customer service preferred

• Must be positive and motivated with excellent communications skills

• Ability to adapt quickly to changes in work strategy

• Excellent computer skills

• Great oral and verbal communication