Technical Account Manager
Bay, Pnw, Majors & Enterprise
Posted on 3/29/2024
Wiz

1,001-5,000 employees

Cloud security platform identifying and mitigating risks
Company Overview
Wiz is a leading cloud security company that provides comprehensive risk identification and mitigation solutions for various cloud platforms, making it a valuable asset for organizations seeking to enhance their cloud security. The company's user-friendly, agentless tool consolidates multiple functions, offering a streamlined approach to cloud security, backed by excellent support and thorough documentation. Wiz's commitment to educating clients on best practices and providing actionable insights sets it apart in the industry, demonstrating its dedication to not just providing a service, but also empowering its users.
Cybersecurity
Data & Analytics
B2B

Company Stage

Series D

Total Funding

$791M

Founded

2020

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

26%

1 year growth

66%

2 year growth

289%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
CategoriesNew
Sales & Account Management
Customer Success Management
Strategic Account Management
Requirements
  • 3+ years of experience in technical customer facing roles
  • Strong understanding of cloud services, architectures, and security best practices
  • Familiarity with container technologies (Docker, Kubernetes)
  • Strong problem-solving skills
  • Proven track record of building and maintaining relationships with enterprise clients
  • Excellent communication and interpersonal skills
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Responsibilities
  • Provide customers with expert guidance on deployment and operational best practices
  • Develop trusted advisor relationships with customer stakeholders
  • Help customers develop Success Plans and provide guidance in achieving objectives
  • Identify and address technical issues to ensure high levels of customer satisfaction
  • Advocate for customer needs across various departments
  • Collaborate with Sales and Renewal teams to secure contract renewals
  • Maintain up-to-date functional and technical knowledge of the Wiz platform