The JM Family College Internship program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full time hours during the Summer Internship Program (May 27, 2025 - August 1, 2025).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family’s culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drives our success as an organization.

This internship supports the Technical Operations Center’s Field Technical and Technical Training teams to develop associates for their future in the field.

Responsibilities:

FTS (Field Technical Specialists):

Provide Vehicle Technical Support for Southeast Toyota (SET) Dealer Technicians
Engage Dealers in feedback on Product Quality
Regional Support with Customer Resolution cases.
Assist the SET District Field Team with the Dealer’s repair process and protocols.
Aid in Technician Recruitment, Growth & Mentorship

TTS (Technical Training Specialist):

Provide Technical Training for SET Dealer Technicians
Facilitate Technician Skill Level Guidance for SET Dealers
Aid in Technician Recruitment, Growth & Mentorship
Assist in Course Development & Curriculum Design

Qualifications:

Must be a minimum of 18 years old at the start of the program
Actively enrolled in a bachelor’s degree-seeking program at an accredited college or University with a focus in Automotive Technology
Our ideal candidate will be available to work on-site in Jacksonville, FL, at the Technical Operations Center
Minimum completion of at least two semester classes; relevant and completed coursework in automotive diagnostics, advanced drivability, alternative fuels, and dealership management.
Proficient in Microsoft Office Products (Word, Excel, PowerPoint)

#LI-ME1

#LI-Onsite

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

Intern – Technical Operations Center

JM Family

6 month growth

1 year growth

2 year growth

Simplify's Take

What believers are saying

What critics are saying

What makes JM Family unique