Full-Time
Marketing and Training Agent
Posted on 1/12/2026
Chick-fil-A
10,001+ employees
Quick-service chicken restaurant with loyalty program
No salary listed
Atlanta, GA, USA
Hybrid
Hybrid role: in-person and virtual work; based in Atlanta, GA; travel up to 10%.
 Operations & Logistics (1) |
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- Earned an Associate’s degree or actively enrolled in undergraduate four-year degree (Bachelors) program
- 0-2 year's work experience
- Working knowledge of Microsoft Office
- Ability to work independently with minimal supervision
- Must be able to type at least 40 wpm
- Travel Requirements: 10%
- Required Level of Education: Associate's Degree
- Relocation Assistance Provided: No
- Provide an effortless customer experience to make it easy for Restaurants to get answers and solve problems
- Utilize ticketing system to communicate and thoroughly document issues and opportunities
- Manage ticket queue daily to make sure all tickets are updated, communicated, and resolved effectively
- Answer questions and resolve issues related to marketing, payroll, facilities & equipment, supply central, restaurant training, supply chain and treasury
- Keep informed of new campaigns and rollouts impacting restaurants
- Utilizing KCS methodology, contribute to the knowledge base by flagging, editing and creating articles
- Follow all Standard Operating Procedures
- Advocate for the restaurant and own issues until completion
- Attend and pass all required training to adequately support the platforms and restaurants
- Support departmental goals such as Quality, Customer Satisfaction and other key metrics
- Adhere to published schedule and maintain excellent attendance
- Bachelor’s degree in Information Technology; Computer Information Systems; Business, Marketing Degree or related field
- 0-2+ years Help Desk/Call Center experience
- Customer service experience
- Hospitality and/or Chick-fil-A restaurant experience, a plus
- Generally accepted servant leadership principles
- Knowledge and understanding of Chick-fil-A’s corporate Core Four Principles and Corporate Purpose
- Proficient with Word, Excel, PowerPoint
- Analytical skills and problem-solving
- Accountability
- Adaptability
- Outstanding verbal and written communication skills
- Attention to details and good documentation skills
- Good interpersonal skills
- Ability to use good reasoning to interprets data
- Building strong relationships and motivating others
- Self-motivator, works well under pressure and able to multi-task
- Decision-making
- Ability to manage workload
Chick-fil-A operates fast-food restaurants in the U.S. focused on chicken items like sandwiches, nuggets, and waffle fries, served dine-in, takeout, drive-thru, and through mobile ordering and delivery. Customers earn points through the Chick-fil-A One loyalty program with tiers (Member, Silver, Red) and rewards to encourage repeat visits. The company emphasizes quick service, friendly staff, and a seamless app experience for ordering, payment, and rewards. Its goal is to build long-term customer loyalty and expand its U.S. footprint by delivering reliable quality and convenient dining options.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$650M
Headquarters
null
Founded
1946
Simplify's Take
What believers are saying
- 179 net US unit additions planned for 2025 fuel 5-7% annual growth.
- $1 billion international expansion targets Europe and Asia through 2030.
- $650M bonds refinance debt enabling Batesville opening on May 7, 2026.
What critics are saying
- EEOC sues Concord Commons franchise for pregnancy discrimination violating Title VII.
- Philadelphia franchise owner Grimm faces racial harassment lawsuit from Black executive Lynch.
- Idaho franchise owner Msteller sued by Wade for 25-30 ignored racial slur reports in 2023.
What makes Chick-fil-A unique
- Chick-fil-A One tiered program awards 10-12 points per dollar to boost loyalty.
- Owner-operator model transitioning 425 licensed locations standardizes operations in 2026.
- Sunday closures and exceptional hospitality distinguish from competitors like McDonald's.
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Benefits
Flexible Work Hours
Remote Work Options
Company News
East alabama Chamber of commerce: Champion awards. * EACC * May 6, 2026 Johnny Griggs for Griggs Enterprises, winnner of the Spirit of the Chamber Award; Christina Martina, owner of Christina Coaches, won the Chamber Champion Award; Casey Head, representing BEAM Broadband, winner of the Community Champion Award; Darrell Caldwell representing Goodwill Industries, winner of the Economic Impact Award; Mac Hill with the Columbus River Dragons, winner of the Young Leader of the Year Award; Jermaine Phillips, winner of the Chamber Ambassador of the Year Award; and Russell County School District's Paula Thompson, winner of the Individual Leader of the Year Award. They are pictured with Chamber President Melissa Gauntt (far left) and Director of Membership Denise DuBois Phelan (far right). Not pictured, Mike & Ed's BBQ, winner of the Small Business of the Year Award, and Chick-fil-a, winner of the Major Employer of the Year Award.
Construction prep for Chick-fil-A Oakdale, NY. Here The Bannett Group go again! Planning and prepping for the start of another new Chick-fil-A location, this one in Oakdale, NY. Address:
Top 10 Florida fast food restaurants where men say they would propose. Ace.com survey ranked Chick-fil-A no. 1 for fast food restaurants for marriage proposals. Treasure Coast Newspapers April 11, 2026, 5:02 a.m. ET If you're planning to get down on one knee soon and need some location ideas, look no further. Ace.com, an online social casino website, asked 3,020 Florida men which fast food chains they would propose in. The website also found 69% of them believed the setting can influence whether someone says "yes." How Florida fast food restaurants rank for wedding proposals. * 1: Chick-fil-A * 2: Burger King * 3: Wendy's * 4: Pizza Hut * 5: Taco Bell * 6: Dairy Queen * 7: McDonald's * 8: Sonic Drive-In * 9: Popeyes * 10: Subway What women think about fast food restaurant marriage proposals. Ace.com also asked 100 women how they would feel about a fast-food proposal. * 49% said it would be funny and memorable * 44% wouldn't feel embarrassed at all * 34% would feel slightly embarrassed * 24% would find it romantic * 22% described it as completely unromantic * 21% would feel very or extremely embarrassed * 4% saw it as desperate Olivia Franklin is TCPalm's trending reporter. You can contact her at [email protected], 317-627-8048 or follow her on X @Livvvvv_5. Jungle, cenote, spa. In any order, anytime.Morning dip in a cenote. Evening show at BRAVO Dinner & Dance. And in between, jungle, beach, and anything you can imagine. All included at Grand Palladium Hotels & Resorts.Palladium Hotel Group | Ad Waking up to this view? Included.Grand sunsets. Grand dining. Grand memories. Experience endless flavors, infinite pools, and a private beach on Banderas Bay. All inclusive vacation at Grand Palladium Vallarta Resort & Spa.Palladium Hotel Group | Ad
New Chick-fil-A across from existing Jackson location sparks traffic concerns. 2 hours ago JACKSON, Tenn. - Residents are raising concerns about traffic congestion as a new Chick-fil-A is being built across the street from an existing location on Vann Drive. Traffic is already backing up on Vann Drive, where the new restaurant is under construction. "After lunch time, and for the rest of the day, I mean this is all week it's not just the weekends, it's every day. So that's gonna make it worse," said LaDawn Oneal, a Jackson resident. Concerns about overcrowding. Holden Jamison said the current Chick-fil-A is already overcrowded. "Chick-fil-A's already overcrowded as it is over here. I mean, it's a lot more crowded than it was in Chili's, so, I mean, adding another Chick-fil-A like that, without any lanes, you know, it's gonna be a lot of problem getting in and out," Jamison said. Cinnamon Robbison said she expects the intersection to become more congested with customers from both Walmart and the new Chick-fil-A. "I think the intersection, it may get better, but I really feel like it's gonna be more crowded with people coming out of Walmart, and then they're gonna be coming out of a lot for Chick-fil-A or lining up to get into a Chick-fil-A. And so I think it'll be good. I think it'll be hectic, but I feel like it'll be okay. Everybody kind of knows how Chick-fil-A is, 'cause they got good chicken, so," Robbison said. Ben Patrick said he thinks the new location will offer more parking and a bigger restaurant, but he expects traffic problems. "I think it'll be nice to have more parking over there, and a bigger restaurant, so it's not crowded all the time, but I do feel like it's gonna impact all that traffic over there. I feel like the right lane is gonna get very clogged up like, all the time," Patrick said. Existing traffic problems. Joe Dinkins said the intersection has been problematic since it was built. "Ever since they built it, I've lived here in Jackson, on and off all my life. And soon as they built this intersection, it's just not enough room for the cars that we have and the vehicles. And the lights, they don't interact quick enough, so it lines up, and then you're just backed up, people get caught in the middle of the red lights when they're trying to get by," Dinkins said. There have been discussions about plans to adjust traffic lights or lane patterns once the new restaurant opens. City officials have not responded to requests for comment about specific plans.
Chick-fil-A's new FAFO sandwich combo serves eight. A Chick-fil-A branch has allegedly let all eight members of its night shift go for appearing in a viral TikTok video. On March 20, TikToker lland1n posted a clip of himself and fellow Chick-fil-A employees dancing in their uniforms. The content creator shared a follow-up on March 26, revealing that the video got him and his co-workers fired overnight. Many netizens questioned if the company was being too strict, but others supported the decision wholeheartedly. The tiktoker claimed that Chick-fil-A was closed when they filmed and posted the video. The original...