Commercial Lines Account Manager

About The Role

Are you ready to make a real impact as a Commercial Lines Account Manager with HUB? As we continue our exciting growth journey, we’re looking for a dynamic, detail-oriented team player who thrives in a fast-paced environment and is passionate about providing exceptional service to clients. This role is perfect for someone who enjoys building strong relationships, navigating challenges, and delivering results with precision and care. Join us and be part of a team that makes a difference every day!

What You’ll Do

• Support Client Needs: Guide and support existing clients by providing quotations, processing endorsements, and adjusting premiums to ensure optimal coverage.
• Be a Trusted Advisor: Field client inquiries, handle claims, and manage renewals to build confidence and trust in every interaction.
• Lead Insurance Submissions: Prepare, submit, and monitor insurance applications, proposals, and summaries that meet and exceed client expectations.
• Oversee Binders and Billing: Coordinate the processing of binders, certificates, and billing to keep things running smoothly and accurately.
• Maintain Key Relationships: Serve as a primary contact on accounts, fostering strong relationships with clients and insurers alike.
• Negotiate for the Best Outcomes: Work alongside our producers to negotiate the best coverage and pricing options for clients.
• Drive the Claims Process: Advocate on behalf of clients during the claims process to ensure their needs are met.
• Leverage Tech Tools: Utilize third-party systems to streamline policy issuance and enhance efficiency.

What You’ll Need for Success

• Required RIBO License and at least 5 years of experience in commercial insurance.
• Certifications in CAIB or CIP (or are working toward them) to boost your professional expertise.
• Collaboration Mindset: A team player attitude, capable of working seamlessly within both Production and Service teams.
• Strong Interpersonal and Communication Skills: A natural ability to connect with clients and colleagues, paired with excellent verbal and written communication skills.
• Sales and Negotiation Savvy: You know how to make a case for your clients and reach win-win outcomes.
• Organizational Excellence: A talent for managing time, tasks, and deadlines with ease.
• Tech Skills: Experience with Microsoft Office (Word and Excel) and familiarity with TAM or EPIC are a plus!
   

Why Choose HUB?

When you choose HUB, you’re choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

• Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.
• Balance your life with flexible work arrangements and generous time off.
• Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.
• Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.
• Rest easy with reimbursements for professional license fees and membership dues.
• Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we’ve designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it’s our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it’s needed most.

#LI-hybrid

#LI-DH1

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Diploma