Notes on schedule: 

• The working hours for this role are: Wed-Sun PM shift (6pm-3am) 
• This is a 100% in-person role, meaning you will be required to come to our Distribution Center located at 3520 Laird Road Mississauga, L5L 5Z7

About the Role

We are looking for a full-time Production Supervisor to join our team! You will report to the Production Manager and will be responsible for managing production flow and scheduling as well as ensuring the product is shipped out on time, including adhering and ensuring to quality standards. The ideal candidate is a curious, analytical, and process-driven problem-solver.

What you will be doing:

• Create weekly production documents for receiving, staging, production, and shipping
• Ensure production plans are executed and that all issues are communicated and tracked.
• Drive customer experience through low error rates on ingredient quality, pick accuracy, and ship-out time.
• Along with the rest of the Operations team, build and implement production cost techniques that can be applied in production tasks and assembly.
• Monitor production plans, start times, dismissal times, and additional daily activities.
• Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.
• Establish and work within budget as permitted by the Production Manager.
• Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.
• Review customer error calls relevant to production to measure & track quality, accuracy, and pick metrics along with identifying error trends to improve defined metrics
• Conduct daily 5S, process, and facility readiness checks
• Coordinate with ops team, suppliers, and contractors to implement corrective & preventive action plan
• Work in compliance with OH&S acts and regulations. 
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• All other duties as assigned

At a minimum, you have: 

• Bachelor’s degree or related management work experience.
• 2-3 years of experience managing production in a fulfillment/distribution center; preferably within the Food & Beverage industry.
• Quantitative and analytical experience – must have proficiency using MS Excel and G-Suite Apps.
• Leadership: Provide guidance and direction to the production lines.
• Innovative: Think of creative and efficient solutions to problems others may take for granted.
• Ownership: Take pride in what you do. Treat the process as if it is your own.
• Time Management: Understand process flow and prioritize accordingly.
• Proactive, ambitious, and assertive: you think beyond the scope of a given assignment.
• Self-motivated: Desire to learn responsibility through hard work and integrity.
• Entrepreneurial with a strong attitude towards getting things done.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn’t quite match what you’re looking for, but you’d like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We’d love to hear from you!

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