Full-Time
Customer Support Representative
Posted on 9/4/2025
Rebet
Social sportsbook app with dual currency
No salary listed
Boston, MA, USA
In Person
On-site at Boston HQ; full-time with 40+ hours; day/night/overnight shifts.
 Customer Experience & Support (1) |
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- Experience in customer service, call center, or office environments (preferred)
- A client-first mindset with excellent verbal and written communication skills
- Strong English proficiency
- Proficiency with computer systems and data entry
- This role is onsite at our Headquarters in Boston, MA
- Job Type: Full-time
- Expected hours: No less than 40 per week
- Flexible scheduling options (Day Shift, Night Shift, Overnight Shift)
- Respond promptly to customer inquiries via email and live chat
- Provide accurate information about our products and services
- Assist customers with troubleshooting and resolve issues effectively
- Document customer interactions and maintain detailed records in our system
- Collaborate with the team to improve service and customer satisfaction
- Follow company procedures while delivering high-quality support
Rebet is a free-to-play social sportsbook platform for the U.S. market (available in 47 states) that lets users bet on favorite teams, create peer-to-peer challenges, and share wagers in a social-feed style app. It runs on two currencies: Rebet Coins, a purchasable in-app currency for casual play, and Rebet Cash, earned through promotions and prizes and redeemable after winning wagers. Revenue comes mainly from selling additional Rebet Coins inside the app. The product uses a data partnership with Sportradar to offer betting markets across more than 60 leagues. The social focus and built-in community features set it apart from traditional sportsbooks by enabling friends to compete and socialize around bets. The founders launched the app in 2024 after backing from seven-figure private investment, with the goal of adding a communal, social layer to sports betting and turning social engagement into a revenue stream through digital currencies and promotions.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Monheim, Germany
Founded
N/A
Simplify's Take
What believers are saying
- Free coins and 100% first purchase match drive user acquisition.
- Sportradar partnership covers 60+ leagues with in-play markets.
- iOS/Android apps boost retention via leaderboards and parlays.
What critics are saying
- New York Gaming Commission bans operations in key states within 6 months.
- Fliff's 5M users cause 70% churn in 6-12 months.
- Apple removes app for violating gambling guidelines in 3 months.
What makes Rebet unique
- Re-bet feature lets users duplicate bets from social timeline instantly.
- Peer-to-peer challenges enable direct friend competitions in 47 states.
- Dual-currency system uses Rebet Coins for purchases and Cash for prizes.
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Benefits
Remote Work Options
Paid Vacation
Flexible Work Hours