Technical Support Engineer
CDN / Developer Platform
Posted on 10/31/2023
INACTIVE
Web performance & security platform
Company Overview
Cloudflare's mission is to help build a better Internet. The company specializes in providing a content delivery network and DDoS mitigation services.
Consumer Software
Hardware
Company Stage
Series E
Total Funding
$354.3M
Founded
2009
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 5%1 year growth
↑ 16%2 year growth
↑ 59%Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JavaScript
Git
MySQL
Postgres
SQL
Nginx
CategoriesNew
IT & Security
Software Engineering
Requirements
- You have previous experience working as part of a team in a customer-facing role
- You have experience solving HTTP, DNS and other networking-related problems
- You understand how the Internet works
- You have experience working in a support role where you thrived every time you resolved a ticket
- You are comfortable communicating through various support channels and always put the customer first
- You have experience building applications or websites, or experience reviewing code
- You are a motivated self-starter and always looking to expand your existing skillset
- You are familiar with Cloudflare and have a site actively using our platform
- You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
- You are familiar with Nginx, Apache, IIS or any other web servers
- You are committed to gaining a deeper understanding of the following technologies: DNS / CDN - Cache / SSL / Cloudflare Workers
- You are familiar with Cloudflare and have a site actively using our platform
- You have worked with PostgreSQL, MySQL, MS SQL or other database servers
- You have experience with Cloudflare Workers or JavaScript
- You have experience with version control and CI/CD (Git, SVN, GitHub, Bitbucket, TeamCity, etc..)
- You have experience with Video encoding and streaming solutions
Desired Qualifications
- You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin