Full-Time

Renewal Specialist

Confirmed live in the last 24 hours

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consumer Software
Fintech

Junior

Richmond, VA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Requirements
  • Proficiency in various Carrier Rating Portals, Microsoft Outlook, Word, and Excel
  • High School graduate required; College courses preferred
  • Previous work experience in the fields of insurance, customer service, banking or similar, with a successful track record
  • Excellent written and verbal communication skills
  • Ability to work well under pressure to meet tight deadlines in a fast-paced environment
  • Proactive, independent work ethic with strong problem solving and analytical skills
  • Willingness to be flexible, learn on the job, and maintain a can-do attitude
  • Ability to work in dynamic environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions
  • Highly organized and able to structure day based on deadlines and pending items
  • Self-motivated and goal oriented
  • Strong organization skills, with a high level of detail orientation
Responsibilities
  • Communicate effectively with Pen and Brokerage Carriers to obtain the broadest coverage at the best price, providing the most sellable renewal quotes
  • Understanding Pen Underwriting Guidelines to Properly quote renewals within authority
  • Rating and Preparation of renewal quotes with Pen/Binding Carriers
  • Handle incoming calls and emails from retail agents and carriers ensuring the highest level of customer service standards are met, bringing communication to a satisfactory resolution
  • Release renewal quotes in accordance with established departmental procedures with accuracy, efficiency, and meeting compliance and service level standards
  • Proactively stay abreast of system changes and company guidelines
  • Follow up with customers and companies within service level standards
  • Participate in special underwriting projects as needed
  • Other Duties as assigned

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • HUB's strategic leadership appointments, like Tim DeSett and Lauren Melzer, indicate a strong focus on growth and innovation.
  • The company's continuous expansion through acquisitions suggests robust financial health and a commitment to broadening its service offerings.
  • HUB's emphasis on personalized solutions, such as the clinical informatics resources for employee benefits, enhances its appeal to a diverse client base.

What critics are saying

  • Frequent acquisitions may lead to integration challenges and potential cultural clashes within the organization.
  • The competitive insurance brokerage landscape requires HUB to continuously innovate to maintain its market position.

What makes HUB unique

  • HUB International's aggressive acquisition strategy, including recent purchases of Wade Associates and WestStar Insurance, positions it as a dominant player in the insurance brokerage market.
  • The introduction of HUB Infused Analytics™ Data Suite for personalized employee benefits showcases HUB's commitment to leveraging data analytics for client advantage.
  • HUB's expansion into niche markets, such as aviation risk advisory services for affluent clients, differentiates it from traditional insurance brokers.

Help us improve and share your feedback! Did you find this helpful?