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Customer Service Representative
Posted on 7/26/2022
INACTIVE
Locations
Atlanta, GA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Requirements
  • Must live or be relocating within the Atlanta, Georgia metropolitan area
  • Ability to navigate Windows-based and web browser applications
  • You will encounter a variety of conversations. We will provide progressive training programs to ensure that you are comfortable with each type
  • HS Diploma/GED equivalent required
  • Have a heightened attention to detail, being able to anticipate the customer's needs
  • Must be able to read, write, speak, and understand English
  • You are tech-savvy. You can[LS5] navigate multiple systems, learn new tools, and effectively troubleshoot
Responsibilities
  • Be the voice of Carvana. You will interact with customers on the phone, receiving inbound calls, and also making outbound calls
  • Building relationships with our customers and advocating for them throughout the purchasing process
  • Asking questions, understanding the customers' needs and priorities, and problem-solving
Desired Qualifications
  • Bachelor's Degree and 1+ year of customer service experience preferred
  • Previous retail, restaurant, or hospitality experience preferred
Carvana
Carvana is a leading e-commerce platform for buying and selling used cars.
Company mission
Carvana is a leading e-commerce platform for buying and selling used cars.