Client Support Technology Intern
Confirmed live in the last 24 hours
Remote • Georgia, USA
Experience Level
Desired Skills
Data Analysis
  • Gain experience troubleshooting network and hardware issues
  • Experience managing technology assets, product records, and customer contacts
  • Exposure to software, network, and hardware installations & upgrades for client sites including wireless access points, switches, access control, and bridges
  • Become familiar with ticketing software programs
  • Other duties as assigned
  • Understand the needs of small & large clients, and why they are different or similar
  • Develop & observe presentation skills
  • Learn operational/metric tracking techniques
  • Understand the necessity of detailed product analytics
  • Develop competencies in planning management
  • Work with our clients and staff to develop strong communication skills
  • Major event support, to include assisting with venue access control
  • Develop planning, organizational and time management skills
  • Increase knowledge of computer skills and technology
  • Develop team-based work competencies such as Accountability, Teamwork & Service Excellence
  • Develop a client centric mentality
  • Exposure to Salesforce CRM platform
  • Exposure to client satisfaction and corporate metrics
  • Understand ethics, compliance, and business conduct pertaining to the industry
  • Understand time management requirements when working with individuals or clients/teams
  • Understand how large companies function and communicate
  • Shadow and assist at during certain client events to understand the inner operations of a venue
Live Nation Entertainment

10,001+ employees

Live entertainment and eCommerce
Company Overview
Live Nation Entertainment is the live entertainment and eCommerce company.