Manager – Credit and Collections

Locations: NYC (onsite)
Base Salary: $127,000-166,000 plus equity

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We are looking for a Credit & Collections Manager that has a positive attitude, is a team player, and is highly motivated to achieve exceptional results. This person will help manage the Credit and Collection function to ensure full compliance with the corporate credit policy and timely collections with achievement of DSO and AR aging objectives. This person will report to the Senior Director of Global Credit & Collections.  Responsibilities include, but are not limited to the following:

What You’ll Do:

• Provide global, on-call support to Global Sales, Finance, and C&C Teams.

• Provide Credit analysis and online research to support spend on X.  Quick decisioning will be required.

• Review and manage insertion order holds on a daily basis and approve orders in accordance with established SLA process, as well as net payment terms.  

• Monitor credit exposure and performance of AR aging in order to facilitate proactive management of risk. 

• Provide exception approvals on a one-off basis as required.

• Communicate effectively to keep appropriate organizations up to date on customer issues and situations affecting the continued release of orders.

• Maintain global credit policy, procedures, records and systems to meet internal and external audit requirements.

• Ability to work with large amounts of data, system implementations, and drive change.

• Actively participate in monthly, quarterly, and year-end close activities. 

• Help monitor and meet collection targets to improve company DSO.

• Review and approve monthly AR write offs and bad-debt reserves.

• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account. 

• Submit delinquent accounts to legal or outside agencies for collection. Knowledge of bankruptcy laws is preferable.

• Oversee and assist with the clean-up of unapplied receipts, short paid invoice and unidentified cash.

• Assist and manage some customer accounts, as needed.

• Tackle special projects and initiatives.

Who You Are:

• Bachelor degree in Finance or Accounting preferred.

• Minimum of 5+ years of credit review, collection, accounts receivable, or customer service experience required.

• Well-versed in technology and AI, leveraging metrics, data, and AI to drive collection forward.

• Subject matter expertise in Excel, including formulas, pivots, etc. 

• Experience with major ERP systems required, preferably Oracle.

• Effective problem solving experiences with understanding of financial statements, credit risk analysis, credit practices and procedures.

• A multi-tasker with the ability to accurately work in a fast-paced, rapidly-growing environment with cross-functional, global teams.

• Willingness to streamline processes and adapt to changes.

• Excellent written, interpersonal, and communication skills.