Full-Time
Customer Service & Office Coordinator
Updated on 9/4/2026
Hidden Talent
Compensation Overview
$20 - $24.50/hr
Louisville, KY, USA
In Person
Category
 Administrative & Executive Assistance (1) |
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Required Skills
CRM
Customer Service
Requirements
- Ability to work in an organized environment with clear processes and expectations.
- Ability to complete work accurately and thoroughly.
- Ability to work patiently, professionally, and helpfully with customers.
- Ability to track details, deadlines, and follow-ups.
- Dependable and consistent work performance.
- Ability to remain calm and organized when assisting multiple people.
- Clear and professional communication by phone, email, and in person.
- Ability to support a team and work dependably with coworkers.
- Comfort with routine administrative responsibilities.
- Ability to learn new software, products, and processes.
Responsibilities
- Welcome customers and visitors and provide a friendly, professional first impression.
- Answer incoming calls and direct customers to the appropriate team member.
- Assist customers with questions and provide timely, courteous support.
- Provide day-to-day administrative support to the sales team.
- Enter and maintain accurate customer, sales, and project information.
- Assist with quotes, orders, sales documents, and other paperwork.
- Help track orders, project information, schedules, and important dates.
- Communicate updates between customers and internal team members.
- Maintain organized records, documents, and customer information.
- Follow established processes and ensure important details are addressed.
- Support general front office and administrative needs.
Desired Qualifications
- Previous experience in customer service, reception, administrative support, office coordination, or sales support.
- Experience in construction, building products, home improvement, or a showroom environment.