General Manager

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers’ lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

As the General Manager, Engage, you will be ultimately responsible for the success of the business across growth, retention, expansion, and gross margin.  You will work closely with product and engineering leadership to develop a vision of success while leading across ops, sales, and marketing. 

 We are scaling at a rapid pace and seek individuals who are passionate about healthcare infrastructure, relationship building, and deal-making to help accelerate our mission. You will be part of the Enterprise team, reporting to the SVP of Enterprise.

What You’ll Do

• Own Business Growth: Drive revenue growth and profitability for the Engage business. Take full ownership of the P&L, ensuring all initiatives align with financial goals and strategic objectives.

• Define & Execute GTM Strategy: Develop and execute comprehensive Go-To-Market strategies to achieve business objectives. Partner with cross-functional teams to ensure seamless product launches, and optimize positioning for maximum market impact.

• Shape Product Roadmap with Customer Insights: Engage deeply with customers, industry leaders, and market analysts to gain insights that inform product requirements. Translate these insights into actionable roadmaps, setting a high standard for solving real enterprise challenges.

• Lead Cross-functional Collaboration: Work collaboratively with Engineering, Data Science, UX, QA, and Documentation teams to deliver market-leading solutions. Ensure cohesive execution from ideation to implementation.

• Develop Compelling Value Propositions: Craft and communicate a compelling narrative for our product offerings. Lead the development of innovative messaging, positioning, and marketing strategies to attract and retain enterprise clients.

• Influence Through High-impact Content: Produce a range of high-quality external content including thought leadership pieces, webinars, solution guides, and customer stories. Internally, develop training, competitive insights, FAQs, and sales playbooks to empower the sales and marketing teams.

• Drive Business Cases & Strategic Investments: Build and evaluate business cases to guide strategic product investments. Assess risks, define success metrics, and manage the return on investment for new initiatives.

• Represent the Brand: Present with authority at industry events, conferences, and client meetings, establishing the company as a trusted thought leader. Build trusted, advisory-level relationships with key customers through clear, proactive communication.

What You’ll Bring

• 12+ years of experience within the tech or enterprise healthcare industry, with a history of exceeding revenue targets and a business unit/product line. 

• Demonstrated expertise in revenue-driven leadership, with a record of consistently meeting or surpassing financial targets. Skilled at analytics to address specific business challenges and capitalize on new opportunities.

• Proficiency with enterprise-level CRM tools (e.g., SFDC) for forecasting, opportunity tracking, and reporting. Proven success in developing and executing data-driven GTM strategies.

• Bachelor’s degree required; an MBA is a plus.

• 12+ years of experience in product leadership, with a focus on delivering innovative solutions. At least 2-4 years of experience in analytics, data management, or AI solutions is ideal.

• Strong verbal and written communication skills, with experience in presenting to executives and external audiences.

• Demonstrable expertise in creating market-ready messaging, positioning, and product marketing programs with clear, data-driven results.

• Proven track record of working effectively with Sales, Marketing, Engineering, and other teams to drive results. Highly skilled at building consensus and inspiring cross-functional collaboration.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.