Team Lead – Outreach and Engagement

Team Lead, Outreach and Engagement – Utility Programs  
 

Location: San Diego, CA (Remote with Local Travel Required)

Ready to make a difference?  

As the Team Lead, Outreach and Engagement, overseeing one or more utility programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact our utility client’s service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings goals. 
 

Why you will love working here:  

• Quality of life: Flexible workplace arrangements, work-life balance  
• Investment of the community: Donation matching, volunteer opportunities  
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  
• And many, many more (Ask your recruiter for more details!)  

What you will be doing:  

• Team Leadership: Lead, mentor, and manage a team of energy efficiency account managers, ensuring they are motivated and equipped to meet their goals. 
• Project Oversight: Oversee the planning, execution, and completion of energy efficiency projects, ensuring they are delivered on time and within budget. 
• Stakeholder Collaboration: Ensure Home Energy Advisors are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.  
• Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations. 
• Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness. 
• Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts. 
• Local travel in San Diego County, up to 10-15% of the time, depending on program needs   

What we need you to have (minimum qualifications):   

• Bachelor’s Degree in (Communication, Business Admin, Energy, Environmental, Sciences or related fields)(one year of professional experience may be substituted for one year of education)  
• 2+ years of experience in technology sales, engineering, and/or energy efficiency
• Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements  
• 1+ year of experience in people management  
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 
• Must have a reliable vehicle for local travel. Requirements are between 10% to 15% of the time (reimbursement for mileage provided). 

What we would like you to have:   

• Proven experience in people management, preferably in energy efficiency or sustainability sectors. 
• Strong leadership and team management skills. 
• Excellent communication and interpersonal abilities. 
• Experience working with multiple stakeholders, including community organizations and trade allies. 
• Knowledge of QA/QC processes and permit inspections. 
• Ability to manage documentation and reporting efficiently. 
• Commitment to providing high-quality customer service. 
• BPI Certificate of Knowledge, BPI Analyst, LEED Green Associate, CEM, or similar certification   

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$97,699.00 - $166,088.00California Remote Office (CA99)