Full-Time

Technical Account Manager

Updated on 2/19/2025

Wiz

Wiz

1,001-5,000 employees

Cloud security platform for businesses

Enterprise Software
Cybersecurity

Mid, Senior

Remote in USA

Candidates must be based in the USA.

Category
Customer Success Management
Sales & Account Management
Required Skills
Kubernetes
Docker

You match the following Wiz's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
  • Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
  • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
  • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
Responsibilities
  • Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
  • Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
  • Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
  • Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
  • Measure customers’ achievement of these key performance indicators and report those both internally and externally.
  • Identify and address technical issues to ensure high levels of customer satisfaction.
  • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
  • Advocate for customer needs across various departments (product management, support, ...).
  • Offer insights regarding the availability of new features in Wiz.
  • Program manage account escalations effectively.
  • Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
  • Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
  • Maintain up-to-date functional and technical knowledge of the Wiz platform.
  • Continuously monitor news related to new & emerging cloud security threats.
  • Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
Desired Qualifications
  • CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.

Wiz.io provides cloud security solutions tailored for businesses utilizing cloud services. Their platform functions as a unified security command center, allowing companies to securely build and operate applications in the cloud. It integrates into development workflows, helping teams detect vulnerabilities and misconfigurations in their infrastructure, including Infrastructure as Code (IaC), containers, and Virtual Machine (VM) images. Wiz.io continuously monitors cloud workloads for suspicious activities and ensures compliance with industry regulations such as PCI, GDPR, and HIPAA. Unlike many competitors, Wiz.io focuses on a self-service model that aligns with the fast-paced nature of cloud development, making it easier for security, development, and DevOps teams to manage their security needs. The goal of Wiz.io is to empower businesses to operate securely and efficiently in the cloud, preventing data breaches and maintaining the integrity of their cloud environments.

Company Size

1,001-5,000

Company Stage

Series E

Total Funding

$1.9B

Headquarters

New York City, New York

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with Cisco enhance Wiz's credibility and market reach.
  • Acquisition of Dazz enhances Wiz's vulnerability management capabilities.
  • Rising demand for cloud security boosts Wiz's market potential.

What critics are saying

  • Broadcom reconsidering acquisition may signal valuation concerns for Wiz.
  • Data exposure incidents could undermine trust in Wiz's security assessments.
  • Departure of key executives may impact Wiz's strategic leadership.

What makes Wiz unique

  • Wiz offers agentless security, reducing overhead in cloud environments.
  • Their Security Graph engine provides graph-based analysis for deeper risk insights.
  • Wiz integrates security into DevOps workflows, aligning with the DevSecOps trend.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
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