CRT CE / Servicing

Job Title: Business Systems Analyst

Description: We are seeking a highly skilled and motivated Business Systems Analyst with strong SQL expertise and excellent communication skills. The ideal candidate will have a keen ability to analyze and improve business processes, bridging the gap between IT and business stakeholders. Experience with the Secondary Mortgage Market is a plus.

Key Responsibilities:

• Collaborate with business stakeholders to gather and analyze requirements, translating them into functional specifications.
• Utilize SQL to extract, manipulate, and analyze data to support business decision-making and process improvements.
• Develop and maintain comprehensive documentation of business processes, systems, and data flows.
• Work closely with IT teams to design, test, and implement system enhancements and new applications.
• Facilitate effective communication between technical and non-technical stakeholders to ensure alignment and understanding.
• Conduct regular reviews and evaluations of system performance, identifying areas for improvement.
• Provide training and support to end-users to ensure efficient use of business systems.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Proven experience as a Business Systems Analyst or in a similar role.
• Strong proficiency in SQL for data analysis and reporting.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Analytical mindset with strong problem-solving skills.
• Experience in the Secondary Mortgage Market is a plus.
• Ability to work independently and collaboratively in a team environment.
• Strong attention to detail and organizational skills.

Preferred Skills:

• Familiarity with mortgage industry processes and terminology.
• Experience with data visualization tools and techniques.
• Understanding of project management methodologies and tools.