Full-Time

Clinic Manager

Lynnfield

Posted on 4/23/2024

Bond Vet

201-500 employees

Modern veterinary care and telehealth services

Consumer Goods

Senior

Cambridge, MA, USA

Requirements

4+ years of experience managing professionals in complex organizations in the veterinary space
Experience supervising front desk operations
Experience with compliance and safety policies
Strong organizational and leadership skills
CVPM designation is considered ideal but not required

Responsibilities

Oversee the day-to-day operations of the clinic
Manage your clinic’s P&L
Mentor, develop, and lead clinic team members to excel
Balance the needs of the clinical team with the goals of the organization
Collaborate with our operations team to scale operations and implement processes
Own customer relations
Lead weekly team meetings & daily team check-ins
Create clinic schedules
Identify areas of opportunity to increase efficiency and then implement improvements
Ensure team members complete their daily checklists
Recruit, interview, and onboard new team members
Foster a sense of community within the team

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

The Opportunity:

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team.

Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.

This is a full time position.

What You’ll Do:

Oversee the day-to-day operations of the clinic
Manage your clinic’s P&L
Mentor, develop, and lead clinic team members to excel
Balance the needs of the clinical team with the goals of the organization
Collaborate with our operations team to scale operations and implement processes
Own customer relations
Lead weekly team meetings & daily team check-ins
Create clinic schedules
Identify areas of opportunity to increase efficiency and then implement improvements
Ensure team members complete their daily checklists
Recruit, interview, and onboard new team members
Foster a sense of community within the team

You Have:

4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
Experience supervising front desk operations
Experience with compliance and safety policies
Strong organizational and leadership skills
CVPM designation is considered ideal but not required

We Offer:

Competitive pay | varies based on experience
Team-Based Profit Sharing Bonus - together we all win.
Membership to the VHMA
CVPM Prep course for those pursuing CVPM certification
Opportunities for Tuition Assistance for staff pursuing LVT/CVT/RVT
CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
401(k) with partial employer match
Generous paid time off
Parental leave of up to 16 weeks paid over your time at Bond
Discounts on in-clinic services for pets
Membership to Rocket Lawyer
Commuter Benefits
Medical, dental & vision plan options
Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
HSA plan option with employer contribution
Figs scrubs & stocked pantries to keep you comfortable and full all day long!

Our Values:

We’re obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond.

We work as a team: We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best.

We communicate clearly: We speak up, we do what we say, and we’re transparent and honest. We value clear, simple communication.

We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office.

We’re empowered: We’re building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making.

By submitting an application you agree to receive SMS messages from Bond Vet and third parties retained by Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Msg & data rates may apply.

Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Bond Vet

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Website

View Company Profile

Bond Vet offers modern veterinary care through in-person clinic visits and telehealth services, prioritizing a doctor-forward model and utilizing telehealth for virtual visits.

Company Stage

Series A

Total Funding

$245M

Headquarters

New York, New York

Founded

2019

Growth & Insights

Headcount

6 month growth

↑ 13%

1 year growth

↑ 17%

2 year growth

↑ 136%

Benefits

We offer comprehensive healthcare plans and One Medical membership

We provide CE stipends to foster skill development and growth

Our vets oversee a diverse case mix, from wellness to urgent care

We’re open 10am-8pm, providing reasonable hours and flexible scheduling

Flexible scheduling and 5-day weekends because your work is not your life

We offer 401(k) through Betterment

We provide free snacks and weekend meals to keep you energized

We plan fun events so you can unwind with your team

We offer generous parental leave, so you can bond with your newborn

Our business model enables us to offer the most competitive pay, with gainsharing for our entire veterinary team — you gain from our growth.