Facilities Administrator

Facilities Administrator – South Brisbane, QLD
Location: South Brisbane, QLD
Company: BGIS – Major Airline Client
Employment Type: Part-Time, Permanent, On-Site
Hours: 20 hours per week, Monday to Friday 10:00am–2:00pm

🌿 We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across diverse industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence while fostering a supportive and collaborative workplace.

Purpose of the Role

BGIS is seeking a Facilities Administrator to support the delivery of nationwide Facilities Management services. You will work closely with Account Managers, Operations Support, Business Support, Reporting & Compliance Managers, and Facilities Managers to ensure accurate record-keeping, compliance, and smooth operations across multiple sites.

The ideal candidate is organised, proactive, and highly collaborative, with strong attention to detail and a focus on delivering consistent, high-quality outcomes.

Key Responsibilities

• Facilitate nationwide delivery of BGIS Facilities Management services, ensuring accurate record-keeping via SharePoint
• Manage compliance records, including iAuditor, AESC, Fire Life Safety documentation, and Lighthouse outputs
• Monitor cleaning services schedules, task management, and rostering systems
• Reconcile supplier statements nationwide and resolve discrepancies
• Maintain contractor training, vetting, insurance, and contract records
• Compile audit and inspection data and provide regular reporting to the Reporting & Compliance Manager
• Support ad-hoc administrative tasks, POs, work orders, and service delivery reporting
• Communicate contract or service changes to team members and stakeholders
• Provide backup support for Facilities Helpdesk, mailroom, and other operational duties as required
• Foster positive relationships with clients, subcontractors, suppliers, and consultants while supporting service delivery expectations 🤝
• Identify opportunities for process improvements, innovation, and cost reduction initiatives

Key Objectives

1. Deliver Contractual Excellence: Ensure KPIs are achieved, services meet contractual requirements, and compliance with BGIS systems and OHS&E policies is maintained
2. Drive Operational Performance: Monitor and enhance service delivery, particularly self-delivery cleaning services, with a strong focus on reducing abatement exposure
3. Client & Stakeholder Engagement: Maintain positive relationships, provide timely reporting, and support effective communication to meet service expectations

Education, Experience & Skills

Essential:

• Experience in an administrative or coordination role with knowledge of QA, OH&S, and environmental systems
• Understanding of customer service principles
• Proficiency in Microsoft Office and data entry
• Excellent verbal and written communication skills
• Strong organisation, multitasking, and problem-solving abilities
• Financial awareness for managing POs, supplier invoices, and service cost reconciliation

Desirable:

• Experience in property, facilities, or corporate real estate environments
• Exposure to integrated service delivery across Property, Facilities, Project, and Financial Management
• Experience with CMMS or service delivery systems (e.g., Manhattan)
• Technical knowledge or experience in Building, Mechanical, Electrical, Project Management, Services Engineering, Cleaning Services, or Facilities Maintenance Management
• Formal qualifications in building or facilities management

Workplace Flexibility

This role is based on-site at South Brisbane, supporting a major airline client ✈️.

Why Join BGIS?

✔ Permanent part-time role with consistent hours
✔ Exciting opportunity to support a newly expanded contract
✔ Collaborative team culture within a large, supportive organisation
✔ Career growth and development pathways
✔ Access to BGIS perks, training, and recognition programs 

BGIS is proud to be an equal opportunity employer and encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Eligibility: Applicants must have full working rights in Australia.

Apply Now
Join a workplace that values collaboration, accountability, and delivering high-quality outcomes across diverse facilities.

Explore more opportunities at https://apac.bgis.com