Command Center Dispatch

• Dispatch Coordination:

•  Dispatch of appropriate departments through the use of radio systems.

• Communicate effectively with field personnel, providing essential information and instructions.

• Resource Allocation:

• Prioritize and allocate resources based on the nature of the incident.

• Maintain accurate records of resource assignments and availability in dispatching software systems.

• Communication:

• Assist in ensuring proper communication between all entities. (Venue, 3rd party vendors, public safety departments)

• Technology Utilization:

• Operate and utilize computer-aided dispatch (CAD) systems and other relevant technologies.

• Maintain accurate and detailed records of all communications and actions taken during each emergency incident.

• Emergency Call Handling:

• In the event of an emergency, receive and respond to emergency and non-emergency calls from the public and other agencies.

• Collaborate with venue/event personnel, law enforcement, fire departments, and other emergency services to ensure a coordinated-response to emergency incidents.

• Gather critical information to assess the nature and urgency of the situation.

WHAT THIS PERSON WILL BRING

• Experience as a command center dispatcher or in a related field.

• Strong communication and interpersonal skills.

• Ability to remain calm and focused in high-pressure situations.

• Proficiency in computer-aided dispatch (CAD) systems and other relevant technologies.

• Willingness to work in a 24/7 shift environment, including nights, weekends, and holidays.

• Previous experience in a live events environment desired.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.  

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.