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Senior Director
Global PMO
Confirmed live in the last 24 hours
Remote in USA
Experience Level
Desired Skills
Customer Service
  • A thought leader for Global PMO and SaaS Project Execution
  • Effective at communication and relationship building with diverse stakeholders in a high paced environment
  • Proactive at identifying opportunities and embracing new challenges
  • Passionate for developing high performing teams
  • Focused on achieving great customer outcomes whilst balancing the needs of the business
  • Enjoy working within a team, while maintaining accountability for individual work
  • Detail-oriented, particularly when working with complex requirements to deadlines
  • Equally comfortable executing defined processes and navigating the uncharted
  • Skilled at assessing priorities and then re-evaluating as conditions change
  • A member of a global recognized project management association
  • 10+ years of experience of leading a Global PMO in a high volume SaaS company
  • Experience of leading a global team of 30 project professionals
  • Experience leading a PMO with a wide variety of engagements from very small to multi million dollars
  • Great customer service skills and the ability to build relationships with stakeholders including customers, internal, and partners
  • Knowledge of SaaS delivery projects, consulting services operating model, standard terminology and processes, and corresponding key metrics including backlog, utilization, margins
  • Proficiency with information systems such as CRM, PSA, ERP/Accounting, Order Management (strong preference for Salesforce CRM / FinancialForce PSA) - preferably FinancialForce
  • Great customer service skills and the ability to build relationships with stakeholder inside the business and partners
  • Prior experience excelling in a fast-paced and rapidly growing organization
  • Lead a team of project managers to deliver high quality outcome focused customer engagements
  • Lead the global resource management function
  • Own overall project health for global services
  • Work with finance and services ops to manage project margins
  • Partner with other members of the delivery function to continually develop delivery methodologies and best practice
  • Continually review the PMO operating model to ensure it supports high quality delivery in the most efficient way
  • Develop and drive portfolio/program/project management best practices
  • Ensure your team meet utilization targets and other business objectives
  • Direct Line Management of a team Managers and indirect management of project managers
  • Design, develop and manage the portfolio/program/project operating model
  • Responsible for developing and executing a high degree of financial discipline across the portfolio of projects
  • Own overall delivery related escalations
  • Track, monitor and manager overall global PMO resource capacity
  • Work with key stakeholders across the global services and customer success organization to improve processes and overall customer experience

1,001-5,000 employees

Global sales enablement solution
Company Overview
Seismic helps marketing and sales teams fulfill their promise to drive revenue together.
  • Generous paid parental leave - Paid time off for moms and dads to spend time bonding with their new bundle of joy.
  • End-of-year paid recharge week - Our global offices shut down, allowing us all to unwind while we gear up for the new year ahead.
  • High performance bonus incentives - Employees are rewarded on a semi-annual basis for their awesome contributions to Seismic.
  • Global company meet-ups - An annual meet-up in sunny San Diego for a week of bonding, learning, and fun.
Company Core Values
  • Entrepreneurship
  • Innovation
  • Creativity
  • Financial growth