Full-Time
Customer Support Representative
Posted on 4/3/2024
Removes personal data from online sources
Junior, Mid, Senior
Remote in USA + 1 more
- Strong communication and interpersonal skills, including written skills
- Adept troubleshooting, problem-solving, and critical thinking
- Passion for learning and an ability to communicate complex issues in a clear and educational manner
- Ability to adapt to rapid changes in the workplace
- Proficient in using technology and navigating multiple systems
- Educate customers on best practices
- Document information about the case, resolution, or feedback
- Partner with internal teams to resolve complex issues
- Resolve inquiries received via web, email, and internal ticketing system
- Identify potential user interface issues and elevate for resolution
- Elevate customer issues that cannot be resolved to the Deleteme Support team leader
This company excels as a leader in the personal data removal space by merging expert human intervention with strategic automation, significantly enhancing privacy and security against identity theft. Their proven track record of removing over 35 million pieces of personal information since 2010 distinctly positions them as a trusted authority in safeguarding individual and organizational data. The dedication to combining specialized human skills with innovative technological solutions makes it an inspiring environment for professionals passionate about privacy and digital safety.
Company Stage
Seed
Total Funding
$8.6M
Headquarters
Somerville, Massachusetts
Founded
2011