INACTIVE
Full-Time
Manager – Account Management
Data-driven SaaS management platform
AI & Machine Learning
Compensation Overview
$137,813 - $183,750
Senior, Expert
San Francisco, CA, USA
Required Skills
Sales
Communications
Requirements
- 5+ years of software AM or CSM experience working with Enterprise customers, complex contracts and multi-buyer sales cycles
- Extensive knowledge of enterprise SaaS applications: typical features, license tiering, administration, internal requirements as well as creating SaaS contract structures, including early renewals and expansions
- Experience with value-selling methodology and ability to create and inspect business cases/value POV including MEDICC
- Experience selling to IT/Finance/Procurement personas
- Excellent written and verbal communication skills, and the ability to deal with challenging clients & situations - Strong Executive Presence required
- Decisive, Action-Orientated, and comfortable working with ambiguity
Responsibilities
- Lead a team of Account Managersto renew, discover and develop new opportunities in our customer accounts by selling our suite of expansion products, manage pipeline and execute account strategies
- Accurately forecast churn and expansion ARR and serve as a primary business point of contact for high priority / strategic customers
- Analyze current process, understand gaps and quickly implement changes to maximize output of the team
- Coordinate and create the creation of business value cases to be presented to Executive Sponsors in close collaboration with the Customer Success team
- Be a contributing member of the sales leadership team and own additional projects including but not limited to (coordinating booth coverage at conferences, leading team-wide enablement, assisting with CKO, evaluating of talent and hiring, territory and pricing strategy and analysis)
- Own renewal & expansion KPIs through delivering exceptional customer experiences
Productiv Inc.’s mission is to help companies address organizational challenges brought about by SaaS proliferation. The company is building a data-driven SaaS management platform for enterprises.
Company Stage
Series C
Total Funding
$81M
Headquarters
Palo Alto, California
Founded
2018
Growth & Insights
Headcount
6 month growth
↓ -8%1 year growth
↑ 11%2 year growth
↑ 6%Benefits
Medical, dental and vision insurance, 100% paid for you and your family
401K plan
Free lunches, snacks, and beverages in office
Parental leave
INACTIVE