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This role is open to be based from: Seattle, WA; San Francisco, CA; Los Angeles, CA; New York, NY; Chicago, IL
Edelman is looking for a Senior Account Supervisor to join our Integrated Brand Team, working in the consumer technology space with a high focus on consumer and business media relations across both national and local outlets, influencer engagement, integrated creative concepting, digital integration (social, paid, analytics), project management, and collaboration with other Edelman specialties.
The ideal candidate is highly proficient and enthusiastic about integrated strategy. They will be a collaborative leader, strong writer, trend spotter and creative brainstormer who isn’t afraid to ask questions, share ideas/opinions, and pushback when needed.
This person should have past agency experience managing clients and teams, overseeing budgets and staffing, collaborating across disciplines/geographies, and be comfortable with tight timelines. They are flexible, organized, detail-oriented, and motivated by learning new things.
This is a great opportunity to advance your experience working on an integrated team and help engage consumers, influencers, and media across a variety of channels on behalf of clients. Not to mention, you’ll be surrounded by really smart (and fun) people who are committed to producing cutting-edge work.
A Senior Account Supervisor is responsible for managing their project teams’ performance as it relates to client service and quality control. They will understand Edelman’s various processes, approaches, and capabilities and will be able to recommend appropriate tactics to clients and lead teams on project implementation.
Responsibilities
- Play a major role in driving the research, planning, and development and execution of comprehensive integrated communications campaigns, working with Edelman’s specialists as part of integrated team.
- Deep understanding of and experience managing integrated global campaigns that target a typical integrated project lifecycle which include discovery, influencer, strategy, creative, execution, launch and post-launch reporting & maintenance phases.
- Must have working experience with key subject matter experts across Social Strategy, Integrated Strategy, Influencer, Creative & Earned Media teams to drive projects forward.
- Must have knowledge and understand how to work with Project Management as a fundamental partner to execute against research, creative, comms plans, toolkits, social, influencer, earned media, paid media and production partners.
- Manage day-to-day client budget issues to resolution.
- Manage process of developing client scope of work document, with support from finance and project management.
- Demonstrate tactical proficiency in media relations, including creating and driving outreach plans, message development, management of events, coordination of media familiarization trips, effective pitching, and training of spokespersons on speeches and presentations and growth of contact network.
- Serve as daily client contact and as client lead when appropriate.
- Demonstrate proficiency in writing skills to craft internal and client correspondence, communications plans, press materials, new business proposals, etc.
- Serve as inter-agency lead contact, working with other agencies and partners on behalf of client, when appropriate.
- Oversee quality and operational performance of accounts, ensuring work quality and deadline adherence, including overseeing junior staff’s work products to ensure quality and consistency.
- Contribute to new business process, including identifying new business opportunities, idea contribution, research, and proposal preparation.
- Participate in cross-practice and cross-geographical teams to provide clients and prospects with the most compelling team and proposal.
Basic Qualifications
- Minimum of six plus years of relevant experience in public relations and/or advertising.
- A bachelor’s degree in a related field.
Preferred Qualifications
- A comprehensive understanding of your clients’ businesses and their missions, as well as their key stakeholders (consumers, employees, investors, regulators, media, vendors, partners, and other businesses/organizations, etc.) and ability to impart this knowledge to account team members.
- Demonstrated ability to delegate tactical assignments and accurately judge and edit the work of others.
- The ability to work with senior staff to develop and execute communications plans based on client goals.
- Familiar with best practice communications tactics and public relations tools and will be able to recommend them to his/her clients.
- The ability to act as a daily client contact and to be responsible for client-related finance management, including managing large projects within budget.
- Proven ability to manage large projects as well as small teams on one or more sizable accounts.
- Excellent written and verbal communications skills.
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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
