Full-Time

Care Manager

Children and Family Services

Posted on 12/11/2025

Deadline 12/8/27
Helio Health

Helio Health

501-1,000 employees

Integrated addiction and mental health treatment

Compensation Overview

$22.11/hr

+ Sign-On Incentive

Syracuse, NY, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • RN plus 2 years relevant experience providing services to children, youth, and families
  • Bachelor’s degree plus 2 years relevant experiences providing services to children, youth, and families
  • Master’s degree with 1-year relevant experience providing services to children, youth, and families
  • Must Have a valid driver’s license and own transportation
  • Multilingual a plus
Responsibilities
  • Provide quality direct Care Management services to children and families in home, school, and community settings
  • Possess skills in assessment, service planning, and care coordination with children and youth
  • Demonstrate the ability to work from a model that is family and youth driven and supports a system of care that builds on the strengths of the child and family which is critical to their success
  • Assist youth and families in managing and planning for safety needs and creating individualized safety/support plans
  • Complete documentation with a high level of quality and detail to meet and exceed Agency, Health Home, and Office of Mental Health and/or Department of Health requirements
  • Demonstrate, promote, and practice cultural competency towards clients through respect and understanding
  • Coordinate existing services relevant to the plan of care, identifying and securing additional services/supports as appropriate
  • Convene and conduct team meetings to review progress, update Plans of Care, and confirm continuing client eligibility
  • Thrive working independently and on a team
  • Provide on-call availability to program participants as assigned
  • Participate actively in trainings, meetings, and functions at the agency and in the community

Helio Health provides a full spectrum of addiction and mental health care, including withdrawal and stabilization, inpatient rehab, outpatient counseling, gambling treatment, youth services, peer support, and family interventions. Care starts with assessment and stabilization and continues with placement into appropriate services—such as inpatient treatment, outpatient counseling, or community residences—along with housing support, family education, and ongoing peer engagement to support long-term recovery. The approach combines clinical treatment with family-centered services and intervention options, all under one umbrella, to address both addiction and mental health needs. The goal is to promote recovery from substance use and mental health disorders for individuals and families.

Company Size

501-1,000

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Syracuse, New York

Founded

1920

Simplify Jobs

Simplify's Take

What believers are saying

  • Geographic expansion into Rochester and Fulton County.
  • Partnership builds affordable housing in Binghamton.
  • EHR adoption modernizes clinical operations.

What critics are saying

  • Labor shortages cause 20% SUD counselor vacancies.
  • OMH budget cuts slash 15% CCBHC reimbursements.
  • Acadia Healthcare poaches Central NY market share.

What makes Helio Health unique

  • Launched New York's first 24/7 Crisis Stabilization Center.
  • Merged with Fulton Friendship House in March 2024.
  • Affiliated with Circare on January 1, 2025.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Company paid short-term disability insurance

Company sponsored life insurance

Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
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