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Customer Success Architect
East Coast
Confirmed live in the last 24 hours
New York, NY, USA
Experience Level
Desired Skills
Development Operations (DevOps)
Google Cloud Platform
Microsoft Azure
  • 5+ Years Experience serving in the capacity of a technical engineer in a cloud computing environment or equivalent experience
  • Experience with AWS, Azure or GCP
  • Experience presenting and delivering technical demo's to executives, architects, and technical staff
  • Ability to login to a Linux console and write a simple Bash script. (with heavy Google help!)
  • Understanding of tools like Puppet, Chef or Ansible
  • Managing 1:Many customer webinars including
  • Onboarding
  • Hosting Office Hours on technical product related “how to” topics
  • Monthly Product Release Updates
  • Continuous Development (Use Case and Process Best Practices)
  • Create technical training content as needed to support customers, delivery partners and internal delivery teams (multi-media)
  • Collating good practice framework documentation and templates
  • Building good practice framework documentation and templates that can be replicated at scale
  • Custom customer security architecture consultation and content that can be replicated at scale
  • Providing guidance and support for new Product feature requests
  • Community moderation and engagement
  • Customer lifecycle communication response management
Desired Qualifications
  • AWS Certified Solutions Architect or equivalent from Azure or GCP
  • Experience in and understanding of cloud deployments - especially as it relates to security and compliance requirements
  • Experience architecting and developing software or infrastructure for scalable, distributed systems
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space
  • Previous DevOps/DevSecOps experience
  • Previous Compliance audit experience (either Auditor or being audited)

501-1,000 employees

Security platform for the cloud
Company Overview
Lacework's mission is to become the security platform for the cloud. The company focuses on building modern, robust security infrastructure at scale.
  • Competitive medical, dental, and vision plans
  • Employer contribution to health savings account (HSA)
  • Flexible vacation time
  • Parental leave for birthing and non-birthing parents
  • 401(k) for eligible employees & competitive global retirement plans
  • Life insurance for eligible employees
  • Flexible health and mental wellness stipend
  • Home internet & cell phone stipend
  • Commuter benefits
Company Core Values
  • Put the Customer First
  • Take Pride in Leaving a Legacy
  • Be Open
  • Be Bold, Fail Fast, and Learn
  • Get $hit Done
  • Win As A Team