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Sr. Product Manager
Posted on 5/10/2022
INACTIVE
Locations
Paradise Valley, AZ, USA • Austin, TX, USA • Texas, USA • Chicago, IL...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Leadership
Responsibilities
  • Improve customer experiences that span across many teams across the enterprise with no clear ownership
  • Proactivelyidentification ofthe customerexperience improvements
  • Mitigate situations where multiple teams are working on redundant experiences that might confuse our customers
  • Systematic process changes to include Customer Experience Reviews as part of the PDLC and relevant internal processes
  • Developing scalable technical solutions to identify gaps in customer experiences
  • Driving product experiences that span across multiple teams
  • Working with senior leadership to finalize the CX backlog, and conducting successful reviews
PayPal

10,001+ employees

Platform for online money transfers
Company mission
PayPal is committed to our mission to democratize financial services for people all over the world. The company operates a global payments platform to help create a worldwide network of good.
Benefits
  • A Stanford Navigator helps employees research providers and health conditions, and make informed decisions about health care
  • Advance Medical is available for all employees who are looking for a world-class specialist to provide an expert medical opinion for treatment plans
  • Stock Purchase Plans
  • Retirement Savings and Pension Plans
  • Stock Awards
  • Life Insurance and Disability Benefits
  • Paid Time Off
  • Four Weeks Paid Sabbatical for every Five Years of Service
  • Educational and Professional Development benefits
  • Matching Gifts & Volunteerism Opportunities
  • Matching Gifts
  • Skills-Based Volunteering
  • Green Teams
  • GIVE Teams
Company Values
  • Inclusion - Respect and value uniqueness and diversity of thought. We’re talking everyone, everywhere, at all times, regardless of background, level or circumstance. Ideas are richer and execution is stronger when everyone feels included.
  • Innovation - Create amazing experiences for our customers – whether merchant, consumer or the PayPal community. Think differently, look end-to-end and practice empathy by putting yourself in our customers’ shoes.
  • Collaboration - Work as a team, drive ownership and accountability, make decisions and get results. Foster trust, have integrity, champion each other and have each others’ backs. Eradicate silos and win as a team.
  • Wellness - Care for and actively support each other’s well-being. Create a super energizing workplace that brings out the best in our employees by nourishing our mental, physical and emotional balance.