Full-Time

Travel Agent

Updated on 8/23/2026

AAA Club Alliance

AAA Club Alliance

Automotive membership and travel services

Compensation Overview

$17.18 - $22/hr

King of Prussia, PA, USA + 3 more

More locations: Clifton Heights, PA, USA | Philadelphia, PA, USA | Ardmore, PA, USA

Remote

Bachelor's, Associate's, Certification

Category
Retail (1)
Required Skills
Customer Service
Requirements
  • A high school diploma or equivalent is required.
  • A minimum of 3 years of retail experience is required.
  • A Certified Travel Associate designation is required within 2 years of job acceptance.
  • Candidates must be able to respond to customer inquiries and interact with individuals.
  • Candidates must have effective written and oral communication skills.
  • Candidates must have strong organizational skills.
  • Candidates must be proficient in using the Internet, the AAA Intranet, travel booking sites, and applicable legacy and web-based personal-computer applications used to process work and service client requests.
  • Candidates must complete all AAA Travel Agent training through AAA University and attend required classes.
  • Candidates must have working knowledge of geography and be able to use manual or personal-computer-based maps.
Responsibilities
  • Craft domestic and international travel experiences, including cruises, land tours, flights, and hotels.
  • Use personal travel experiences to inspire and guide clients.
  • Build long-term relationships and convert first-time clients into loyal travelers.
  • Leverage AAA’s travel strategy to maximize success and achieve sales goals.
  • Process bookings, payments, and travel documentation while complying with ARC, Department of Transportation, and AAA policies.
  • Educate clients about AAA benefits, exclusive travel perks, and the AAA-branded credit card.
  • Resolve client concerns under management guidance.
  • Attend promotional events, training, and familiarization trips to maintain industry knowledge.
Desired Qualifications
  • An Associate’s degree or graduation from an accredited travel school is preferred.
  • A minimum of 3 years of experience as a retail or leisure travel agent, or comparable travel experience, is preferred.
  • An existing book of business is strongly preferred.

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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