Full-Time

Logistics Account Executive

Confirmed live in the last 24 hours

Echo Global Logistics

Echo Global Logistics

1,001-5,000 employees

Automotive & Transportation
Industrial & Manufacturing

Entry, Junior

Troy, MI, USA

Category
Operations & Logistics
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Bachelor's degree
  • New graduate or 1-2 years of customer service experience in a business services environment
  • Strong communication skills, both written and verbal
  • Calm under pressure
  • Superior business acumen
  • Knowledgeable on relevant modes of transportation
  • Team player mentality
Responsibilities
  • Manage existing key account relationships and offer solutions based on shipping patterns and needs
  • Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
  • Proactively communicate any issues to the client
  • Coordinate all daily shipments through phone, email and Echo’s client-facing web portal
  • Ensure accuracy and timeliness of billing while proactively notifying client of any changes
  • Gain competency with Echo’s technology and educate clients on the benefits of leveraging it
  • Partner with other departments across Echo to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner
Echo Global Logistics

Echo Global Logistics

View

Company Stage

Acquired

Total Funding

$19.9M

Headquarters

Chicago, Illinois

Founded

N/A

Growth & Insights
Headcount

6 month growth

9%

1 year growth

9%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Echo's recognition as a top food chain provider and green supply chain partner suggests strong industry reputation and potential for career growth in sustainable logistics.
  • The company's focus on technology and innovation, as evidenced by awards for projects like EchoInsure+, offers employees opportunities to work on cutting-edge logistics solutions.
  • Echo's inclusion in lists like Selling Power's 60 Best Companies to Sell For indicates a supportive work environment and promising career prospects for sales professionals.

What critics are saying

  • The logistics industry is highly competitive, and maintaining leadership requires continuous innovation and adaptation to market changes.
  • Echo's reliance on technology means that any disruptions or failures in their systems could significantly impact operations and client trust.

What makes Echo Global Logistics unique

  • Echo Global Logistics stands out with its consistent recognition as a top provider in food chain logistics and green supply chain initiatives, highlighting its commitment to sustainability and specialized industry solutions.
  • The company's technology-enabled services, such as EchoInsure+ and EchoShip™, provide innovative and efficient logistics solutions that differentiate it from traditional logistics providers.
  • Echo's repeated accolades, including being named the #1 third-party logistics provider by Inbound Logistics for eight consecutive years, underscore its leadership and reliability in the logistics sector.

Help us improve and share your feedback! Did you find this helpful?