Lead Field Specialist @ Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Customer experience is at the forefront of how we create intuitive, innovative, and beautiful memories that our customers will love. This role requires a high level of energy, initiative, and deep understanding of the customer journey. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. We’re looking for someone who loves people and is excited to take every opportunity to overdeliver when it comes to delighting and interacting with our Rivian customers.

Responsibilities

Engage with Rivian customers and identify the unique needs to create an individualized experience including demonstration drives and customer deliveries.
Support new and existing customers as a Rivian product expert.
Willing and able to operate Department of Transportation compliance for flatbed operations.
Conduct required compliance audits inspections, track your Hours of Service, and follow all FMCSA/DOT regulations related to DOT regulations
Execute local registration documents with customers during delivery
Responsible for transporting vehicles in various weather elements
Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems.
Work closely with internal service center cross functional partners to ensure vehicle standards and operational processes
Additional responsibilities as requested from the business

Skills/Competencies

Customer focused mindset
Empowered self-starter who can process and execute on complex information potentially in high stress environments including regulatory checks
Collaborates and communicates effectively and persuasively
Proficiency with computers and software including Microsoft Office, and ability to effectively navigate internal business platforms
Ability to multitask and manage competing priorities
Adaptable to a fast paced and changing environment

Requirements

3+ years’ experience in customer service; previous EV experience a plus
At least 21 years of age
High School Diploma or GED required
Must have a valid driver’s license in the state of residence that you will be driving/operating a vehicle
No drug or alcohol related driving incidents in the last 3 years; Must pass Department of Transportation (DOT) Physical and Drug Test; No more than 1 serious moving violation in the last 3 years
Ability to pass a driving test post hire and be subject to continuous Motor Vehicle Record (MVR) monitoring
Commercial driving experience preferred; Commercial Driver’s License (CDL) not required
Ability to complete driver training/car-hauling training and a road test within the first 30 days of employment which may include winching (training provided)
Ability to obtain and maintain local sales licenses if applicable in your state
Must have or be eligible to obtain a notary license (Within the first 90 days of employment) in the state of your assigned work location if applicable in your state
Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; Ability and willingness to travel based on business needs to support other market launches and operations
Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions
Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs)
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
Strong understanding of written and spoken English
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

About the company

Rivian designs and builds electric pickup trucks, SUVs, and delivery vans, pairing off-road ability with electronics and software it develops itself. In 2021, its R1T became the first fully electric pickup truck on the US consumer market, ahead of larger rivals such as Ford and Tesla. It makes the R1T pickup, the R1S and R2 SUVs, and commercial vans in Normal, Illinois, and sells them directly online and in its own stores rather than through dealers. Its vehicles run on Rivian's own software, which gains features through updates sent over the internet, and most revenue comes from vehicle sales, with service and optional software adding more. Rivian was founded in 2009 and is based in Irvine, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Irvine, California

Founded

2009

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Simplify's Take

What believers are saying

R2 is lifting sales: deliveries hit a record 19,248 in the September 2026 quarter, up 46% from a year earlier.
Uber backs Rivian's self-driving push: it pledged up to $1.25 billion in March 2026 and will buy 10,000 R2 robotaxis.
Room to grow: Rivian's $5 billion Georgia factory, set to start building cars in 2028, plans 7,500 permanent jobs.

What critics are saying

Losses still run deep: Rivian lost $837 million from April to June 2026, and its car sales lost money.
Layoffs keep coming: Rivian cut about 600 jobs in October 2025 and hundreds in June 2026, mostly sales and service.
Stock grants have shrunk: Rivian shares fell 27% from January to October 2026, versus Tesla's 17% drop.

What makes Rivian unique

Volkswagen buys its tech: joint-venture work for VW, Rivian's largest owner, brought in $308 million in the June 2026 quarter.
Amazon is its anchor customer: it ordered 100,000 custom Rivian delivery vans, and over 40,000 ran its routes by mid-2026.
Unlike Tesla, Rivian adds lidar: in December 2025 it unveiled its own RAP1 self-driving chip and laser sensors for R2.

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Benefits

Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness.
Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program
Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy.
Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success.
Career Development: We enable all employees to own their development. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders.
Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs.

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth

Yahoo Finance

Oct 27th, 2026

Rivian faces Volkswagen software doubts as it buys Third Dimension AI, with $20.6B revenue forecast by 2029

Rivian Automotive faces investor pressure after reports that Volkswagen may use Xpeng's China-developed software in its European EVs. Rivian and Volkswagen have a joint venture (JV), so the shift could affect Rivian's software licensing hopes. Rivian has also bought Third Dimension AI, which adds 3D simulation technology for validating self-driving systems. The company plans supervised point-to-point driving by late 2026 and an Autonomy Plus rollout across its fleet in 2027. Analysts forecast revenue of $20.6 billion and earnings of $736.4 million by 2029, against a current loss of $3.2 billion. Liquidity pressure from high research and plant spending remains the main risk. Rivian's third-quarter update on October 29 is the next key checkpoint.

Yahoo Finance

Oct 27th, 2026

Rivian Q3 preview: $2B revenue expected as R2 ramp drives deliveries, but losses persist

Rivian will report third-quarter 2026 results on Thursday after the closing bell. Analysts expect a loss of 65 cents per share, 4.3% narrower than a year earlier, on revenue of about $2 billion, up 30%. The electric vehicle maker delivered 19,248 vehicles in the quarter, up 45.8% year over year and above Wall Street's estimate of 18,000. The R2, a smaller and cheaper SUV that reached customers in June, drove the rise. Management expects the R2 ramp to weigh on automotive gross profit again before scale benefits arrive in the fourth quarter. Rivian reaffirmed its 2026 target of 65,000 to 70,000 deliveries. Volkswagen recently provided a $1 billion loan at a fixed 6.03% for 10 years. Rivian shares have fallen 42% this year.

Carba

Oct 26th, 2026

Audi and Rivian to become Georgia neighbors as their VW software link grows.

Audi and Rivian to become Georgia neighbors as their VW software link grows. Audi's first US factory will be built about 75 miles from the plant Rivian is constructing in Georgia, putting two companies already tied together by a Volkswagen Group software venture a little over two hours apart by road. Audi announced on Saturday that it would invest about $4 billion in a plant on the Middle Georgia Megasite in Peach County, south of Macon. The EV maker Rivian is building its $5 billion factory at Stanton Springs North, east of Atlanta, on the border of Walton and Morgan counties. The sites are about 75 miles apart in a straight line. By road, the trip is about 95 miles, or approximately two hours. Two megasites. Audi's plant is designed for annual capacity of up to 200,000 vehicles and about 4,500 jobs. It will build premium SUVs for North American customers. A US official told Reuters the plant is expected to build the Q7, Q8 and Q9. The site covers about 1,500 acres, with roughly 2.5 miles of frontage on Georgia Highway 96, about 5 miles west of I-75, according to the regional development authority. A Norfolk Southern rail line runs along its north and west sides, and Georgia's ports in Savannah and Brunswick are less than five hours away by rail, Governor Brian Kemp's office said. Rivian's site covers just under 2,000 acres beside I-20, about an hour east of Atlanta. The plant is planned for annual capacity of 300,000 vehicles and will build the R2, R3 and R3X, as well as the robotaxi Rivian is developing with Uber, the company has said. Its campus will include a museum, overnight cabins, campsites and an off-road test track, according to site plans Rivian showed in August. Different stages. Rivian's plant is due to start production years before Audi's. Drone footage recorded on September 21 showed two excavations that local officials identified as the start of pits for the plant's stamping presses, along with graded building pads and an electrical substation. Rivian is "currently working on the stamping press foundation and working on the foundations in Georgia," Vice President of Investor Relations Chip Newcom said on September 29. Production is due to start in late 2028. Audi said construction is scheduled to begin in 2027, with production planned for the early 2030s. The state's timeline puts grading in 2027, construction in 2028 and full production in 2031. Volkswagen's supervisory board still has to approve the investment. Linked through VW. The two companies have no direct agreement. Their link is Rivian and Volkswagen Group Technologies, or RV Tech, a joint venture worth up to $5.8 billion that develops a zonal electrical architecture and software for both groups. Within that venture, Audi is the brand set to carry the most Rivian technology. "Set to arrive as early as 2028 is the first Audi built on the new E/E architecture from RV Tech," Gernot Döllner, Chief Executive Officer of AUDI AG, said in March. Audi will be the first Volkswagen Group brand to launch a car with the complete Rivian-developed stack, and Audi reference vehicles took part in the venture's winter testing this year. Rivian uses the same architecture in the R2, the first model its Georgia plant will build. Volkswagen is also Rivian's largest shareholder, with 15.9% since May. This month it lent Rivian $1 billion, secured by Rivian's half of the venture. What has not been said. Neither company has said whether the SUVs Audi plans to build in Georgia will use the RV Tech architecture. Döllner has said the technology will debut in two all-new models and roll out step by step across the lineup, without naming them. Neither company has announced any cooperation between the two sites on suppliers, logistics or workforce training. Governor Kemp's office said Georgia Quick Start, the state's training program, will build a dedicated training facility with Audi. Rivian Founder and Chief Executive Officer RJ Scaringe said last week that the Volkswagen relationship "will continue to expand and grow". He was speaking about software and AI, not manufacturing. A wider VW footprint. The Audi plant extends Volkswagen Group's manufacturing presence in the region. Volkswagen builds cars in Chattanooga, Tennessee, and its Scout Motors brand is building a plant in Blythewood, South Carolina. A US official told Reuters that Audi also plans to build 25,000 vehicles a year at the Scout plant. Scout reference vehicles also took part in the RV Tech winter testing. Georgia is already home to Hyundai Motor Group's Metaplant in Ellabell, near Savannah, which began production in October 2024. Next on Rivian

Custom Map Poster

Oct 24th, 2026

Rivian's tech evolution: from EV maker to ai-driven supplier (2026).

Rivian's tech evolution: from EV maker to ai-driven supplier (2026). Table of Contents Rivian's strategic evolution: beyond an electric vehicle maker. Rivian is positioning itself to become much more than a traditional electric vehicle manufacturer, expanding into software licensing, AI models, custom silicon, autonomous driving, and industrial robotics under the vision of CEO and founder RJ Scaringe. Recent developments from an interview at TechCrunch Disrupt outline how the company is scaling its vertical integration and building partnerships to transform into a broader technology supplier by the end of the decade. Vertical integration and technological expansion. Over the past few years, Rivian has significantly increased its vertical integration across several key areas: * AI and Software: Rivian has developed its own AI models to support its in-vehicle assistant, alongside a $5.8 billion joint technology venture with VW Group centered on electric architecture and software. * Autonomous Driving: The company is building an end-to-end automated driving stack designated for its passenger vehicles as well as future robotaxis through a partnership with Uber. * Custom Silicon: In collaboration with Arm and TSMC, Rivian is developing a custom 5 nm processor geared toward autonomy, lidar, and other advanced features. Broadening ambitions through startups and licensing. Scaringe's strategic outlook extends into external ventures that maintain structural ties back to Rivian: * Mind Robotics: An industrial robotics startup founded by Scaringe, which is 31% owned by Rivian and counts the automaker as a prospective customer. Former Ford, Apple, and Tesla executive Doug Field has been hired as president of Mind Robotics. * Also: A micromobility skunkworks program created by Scaringe that has since spun out into an independent startup. * Technology Licensing: Scaringe has expressed ambitions to expand the VW joint venture to encompass AI and autonomy, alongside licensing Rivian's core technology to multiple other automotive brands. Looking toward future personally owned autonomous vehicles beyond the R2 and R3 form factors, Scaringe noted that autonomy will open up new design opportunities and create different user experiences over the coming decade. Note: This article was prepared with AI assistance based on transportation reporting and source material from TechCrunch. Top Articles Article information Last Updated: 2026-10-25T05:36:15+07:00 Views: 5659 Rating: 4.1 / 5 (62 voted) Name: Greg O'Connell Birthday: 1992-01-10 Address: Suite 517 2436 Jefferey Pass, Shanitaside, UT 27519 Phone: +2614651609714 Job: Education Developer Hobby: Cooking, Gambling, Pottery, Shooting, Baseball, Singing, Snowboarding Introduction: My name is Greg O'Connell, I am a delightful, colorful, talented, kind, lively, modern, tender person who loves writing and wants to share my knowledge and understanding with you.

EVMagz

Oct 23rd, 2026

Rivian acquires UK AI startup Third Dimension to advance autonomous driving.

Rivian acquires UK AI startup Third Dimension to advance autonomous driving. The acquisition adds AI-powered 3D simulation technology to Rivian's autonomy team, supporting driver-assistance development and planned driverless R2 vehicles for Uber. Prefer on Google Discover more electric vehicle (EV electric vehicles Compare EV Models Rivian has acquired Third Dimension, a 15-person UK startup that uses artificial intelligence to transform images and video into realistic 3D environments. The startup's team will join Rivian's autonomy and AI group to support driver-assistance development and autonomous driving systems, including technology for planned robotaxis based on Rivian's R2 platform that the company intends to supply to Uber. AI-Powered simulation for autonomous driving. Founded in 2024 by CEO Tolga Kart and Piotr Sokólski, Third Dimension raised $7 million in seed funding and initially developed its technology to accelerate video game production. Rivian plans to apply the technology to automotive simulation rather than gaming. The system will convert real-world driving data collected by Rivian vehicles into simulated environments for training and validating autonomous driving systems. These simulations could help engineers recreate difficult road conditions and unusual driving scenarios without waiting for them to occur naturally. James Philbin, Rivian's vice president of autonomy and AI, told TechCrunch that the company receives more than 400,000 uploaded sequences daily from R1T and R1S vehicles, R2 vehicles and delivery vans whose owners have enabled external camera sharing. The data is aggregated and anonymized. Discover more electric vehicle Compare Cars More realistic testing environments. Traditional autonomous driving simulators often rely on game engines and synthetic data, which can struggle to reproduce the complexity of real-world road conditions. Third Dimension's technology is designed to generate simulations that more closely reflect physical environments. Rivian expects this approach to help engineers test systems against rare or challenging situations at scale, improving development and validation processes. For autonomous vehicles, such testing is particularly important because unusual road events may be difficult to encounter consistently during real-world driving. Supporting Rivian's Uber robotaxi plans. The acquisition comes as Rivian develops autonomous driving capabilities for its vehicles and prepares to supply driverless R2 vehicles for Uber's planned robotaxi operations. Simulation technology could allow Rivian to evaluate autonomous systems against a broader range of scenarios before deploying vehicles with passengers. The technology may also support the development of driver-assistance features for Rivian customers. The deal also expands Rivian's presence in the UK, where most of Third Dimension's team is based, and creates an opportunity to grow the company's London AI hub. Financial terms of the acquisition were not disclosed. Discover more

Rivian

Lead Field Specialist

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