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Full-Time

Senior Software Engineer

Conversational AI

Posted on 12/21/2023

Podium

Podium

1,001-5,000 employees

Streamlines local business communications and payments

Consulting
Enterprise Software
Design
Consumer Goods

Senior

Remote in USA

Category
Backend Engineering
Full-Stack Engineering
Software Engineering
Required Skills
Elixir
Python
Requirements
  • 8+ years of hands-on programming experience with at least one modern language such as Python, Go, or Elixir.
  • Strong analytical and problem-solving skills
  • Excellent communication skills and the ability to work effectively in a team setting
  • Ability to solve ambiguous problems and thrive in a fast-paced environment
  • 8+ years of experience contributing to the architecture and design of large scale distributed systems and/or ML systems and tools
  • Hand-on experience training, fine tuning, and/or deploying LLM applications in production environments
  • Proficiency in Python, with a track record of developing AI-driven applications using this language
  • Exceptional writing abilities with the capacity to craft and optimize prompts for generative AI models
  • Experience with deploying, monitoring, debugging, and evaluating AI agents in production environments is a huge bonus
  • Knowledge of machine learning operations (MLOps) practices
Responsibilities
  • Develop and deploy advanced agentic applications powered by large language models to help local businesses automate interactions and manage leads
  • Drive the entire lifecycle of AI agent development, from conception and design to implementation and maintenance
  • Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback
  • Implement monitoring and evaluation systems to track the effectiveness of AI agents in production, ensuring high reliability and user satisfaction
  • Contribute to a culture of innovation by staying current with industry trends in generative AI and applying cutting-edge research to practical business solutions

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Company Stage

Series D

Total Funding

$425M

Headquarters

Lehi, Utah

Founded

2014

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-11%

2 year growth

-19%

Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

INACTIVE