Senior Software Engineer
Conversational AI
Updated on 2/12/2024
Podium

1,001-5,000 employees

Centralized communication platform for local businesses
Company Overview
Podium is a company that empowers local businesses by providing a multi-product platform that centralizes communications, facilitates payment collection, and enhances marketing strategies through text campaigns. The company's AI-powered lead conversion platform not only simplifies the process of garnering customer reviews but also manages all leads in one easy inbox, thereby increasing efficiency and productivity. With over 100,000 businesses using Podium daily, the company has demonstrated its industry leadership by generating significant revenue for its clients and offering a platform that enables faster and more effective communication with customers.
Consumer Goods

Company Stage

Series D

Total Funding

$425M

Founded

2014

Headquarters

Lehi, Utah

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-7%

2 year growth

-11%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Elixir
Python
CategoriesNew
AI & Machine Learning
Software Engineering
Requirements
  • 8+ years of hands-on programming experience with at least one modern language such as Python, Go, or Elixir
  • Strong analytical and problem-solving skills
  • Excellent communication skills and the ability to work effectively in a team setting
  • Ability to solve ambiguous problems and thrive in a fast-paced environment
Responsibilities
  • Develop and deploy advanced agentic applications powered by large language models to help local businesses automate interactions and manage leads
  • Drive the entire lifecycle of AI agent development, from conception and design to implementation and maintenance
  • Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback
  • Implement monitoring and evaluation systems to track the effectiveness of AI agents in production, ensuring high reliability and user satisfaction
  • Contribute to a culture of innovation by staying current with industry trends in generative AI and applying cutting-edge research to practical business solutions
Desired Qualifications
  • 8+ years of experience contributing to the architecture and design of large scale distributed systems and/or ML systems and tools
  • Hand-on experience training, fine tuning, and/or deploying LLM applications in production environments
  • Proficiency in Python, with a track record of developing AI-driven applications using this language
  • Exceptional writing abilities with the capacity to craft and optimize prompts for generative AI models
  • Experience with deploying, monitoring, debugging, and evaluating AI agents in production environments is a huge bonus
  • Knowledge of machine learning operations (MLOps) practices