Intake Coordinator @ Mission Healthcare

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Join us in Bringing Loving Care to Health Care.

Intake Coordinators are key players in patient care! Love to help people and thrive in a fast paced environment? Join us today!

As our newest Intake Specialist you will be responsible for providing the highest level of customer service to both internal and external customers in a fast-paced team-oriented environment. In this position you will manage the total referral process including the referral initiation, physician, patient, and insurance verification, assignment of referrals and record keeping,

Compensation range: $22- $25/hour, depending on experience.

Benefits offered:

- Medical, Dental & Vision

- 401(k)

- FSA & HSA

- Paid time off (sick, vacation & holidays)

Responsibilities

Initiate referral by accepting information from referral sources (including the use of multiple electronic referral systems) and completing referral in Homecare Homebase (HCHB) from start to finish.
Handle the coordination of complex Home Health cases including, but not limited to, IVs, TPNs, and Enteral Feedings.
Triage and provide verbal and telephonic medical advice to current Home Health patients.
Develop and maintain relationships with outside sources such as pharmacies. Call physician offices to thank them for patient referral, ensure that they are following and will sign orders and ask if there is anything else we can help with.
Verify clients’ Medicare and/or Medi-Cal number for active status which includes the ability to navigate the MVP system and Medi-Cal database effectively.

Qualifications

At least 2 years of healthcare experience preferred. Two years’ experience in home health or hospice experience preferred.
Must have knowledge of the purpose and function of home care and hospice and diagnosis acceptable to those settings.
Proficient in Microsoft products, especially Outlook and Word, Adobe, and spreadsheet software. Ability to copy, scan, and fax sensitive materials.

What we offer!

Competitive wages
Training and development
Comprehensive insurance plans for medical, dental, and vision coverage (available the 1st day of month following date of hire)
Referral incentive programs
The opportunity to positively impact the lives of patients and their families
Excellent team support and job satisfaction

Let better growth come to you.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Intake Coordinator

Weekend, Healthcare

Mission Healthcare

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